Customer Support

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  • Pay your bills instantly online
  • Paperless billing
  • Auto-payment
  • Monitor usage

Payment Options

Pay with a Credit or Debit Card

We've partnered with BillMatrix to offer convenient, completely secure bill payments. A $3.45 transaction fee applies to each payment (Xcel Energy does not benefit from this fee).
Learn More or

Pay Now

Go Paperless

Reduce clutter and add convenience when you turn off paper bills.
Learn More

Enroll in Auto Pay

Auto Pay means no late fees and no worries. Your payment will automatically post to your account on the due date and a withdraw will be directed to the bank account you provide.
Learn More

Call 1-800-895-4999 to make a one-time payment using your checking/savings account or debit/credit card.

Our automated phone system is a secure, hassle-free, cost-free way to make a one-time payment using a checking or savings account. You may also make a one-time payment over the phone using a credit card.

Please be prepared with the following information:

  • Your complete account number
  • If you plan to use a checking or savings account you'll need the routing transit number (identifies your bank, credit union, or financial institution) as well as your checking or savings account number

Our pay-by-phone option is not available for automatic recurring payments. To take advantage of automatic recurring payments, please sign up for eBill or Auto Pay.

Find a pay station in your area

Map

How to pay your bill in person

You can pay your energy bill in person at any of our convenient Pay Stations. Here's what you need to know:

  • You'll need to provide your Xcel Energy account number or your bill stub
  • You may choose to pay using cash or a money order
  • If you have more than one Xcel Energy bill, you can pay them all with a single money order
  • A transaction fee of $1.50 applies for each bill paid

 

Send your payment, along with the payment stub, to:

Xcel Energy
P.O. Box 9477
Minneapolis, MN 55484-9477

We include a pre-addressed return envelope with your monthly bill. To pay your bill via U.S. mail, enclose your payment and bill stub, add a stamp, and drop it in the mailbox.

Misplaced your return envelope? It happens. Simply mail your payment and bill stub to the address above.

Go Paperless

Reduce clutter and add convenience when you turn off paper bills.
Learn More

Enroll in Auto Pay

Auto Pay means no late fees and no worries. Your payment will automatically post to your account on the due date and a withdraw will be directed to the bank account you provide.
Learn More

Call 1-800-895-4999 to make a one-time payment using your checking/savings account or debit/credit card.

Our automated phone system is a secure, hassle-free, cost-free way to make a one-time payment using a checking or savings account. You may also make a one-time payment over the phone using a credit card.

Please be prepared with the following information:

  • Your complete account number
  • If you plan to use a checking or savings account you'll need the routing transit number (identifies your bank, credit union, or financial institution) as well as your checking or savings account number

Our pay-by-phone option is not available for automatic recurring payments. To take advantage of automatic recurring payments, please sign up for eBill or Auto Pay.

Find a pay station in your area

Map

How to pay your bill in person

You can pay your energy bill in person at any of our convenient Pay Stations. Here's what you need to know:

  • You'll need to provide your Xcel Energy account number or your bill stub
  • You may choose to pay using cash or a money order
  • If you have more than one Xcel Energy bill, you can pay them all with a single money order
  • A transaction fee of $1.50 applies for each bill paid

 

Send your payment, along with the payment stub, to:

Xcel Energy
P.O. Box 9477
Minneapolis, MN 55484-9477

We include a pre-addressed return envelope with your monthly bill. To pay your bill via U.S. mail, enclose your payment and bill stub, add a stamp, and drop it in the mailbox.

Misplaced your return envelope? It happens. Simply mail your payment and bill stub to the address above.

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For Business Customers

Managing a business can be difficult. Our specialized services make it easy to pay your bills online and stay on top of all your accounts.

Learn More

Additional Resources

Energy Saving Tip

Set your hot water heater to no higher than 120 degrees Fahrenheit. This isn't just energy smart—it's also safer, since it reduces the likelihood of accidental burns.

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Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting a buried gas or electric line. Not only is it the safe thing to do, but it’s the law.

Xcel Energy MaritzCX

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The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit

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