Customer Support

Custom Due Date

Choose a date that fits your schedule


At Xcel Energy, we're committed to making payments as hassle-free as possible. That's why we offer our customers the option to choose their own due date for bills.

You may change the due date once per year. Choosing a Custom Due Date is free, simple, and will not affect your billing or payment method.


All Xcel Energy residential customers are eligible for Custom Due Date.

All Xcel Energy business customers are eligible for Custom Due Date except those in Colorado.

Large business customers are not eligible for Custom Due Date.

How to get started

To select your Custom Due Date, call 1-800-895-4999.

Energy Saving Tip

A programmable thermostat can help you save big on energy costs, adjusting the temperature when you're at work, at play, or asleep.


Signs of an Overloaded Electrical System

Lights that flicker, dim or blink and warm or discolored wall plates may be warnings of an overloaded electrical system.

Xcel Energy MaritzCX

We'd welcome your feedback!

Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.

The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit

This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.

Privacy Policy