Customer Support

Custom Due Date

Choose a date that fits your schedule


At Xcel Energy, we're committed to making payments as hassle-free as possible. That's why we offer our customers the option to choose their own due date for bills.

You may change the due date once per year. Choosing a Custom Due Date is free, simple, and will not affect your billing or payment method.


All Xcel Energy residential customers are eligible for Custom Due Date.

All Xcel Energy business customers are eligible for Custom Due Date except those in Colorado.

Large business customers are not eligible for Custom Due Date.

How to get started

To select your Custom Due Date, call 1-800-895-4999.

Energy Saving Tip

Create your own shade by planting a tree in a strategic location in your yard to block sunlight from pouring into your windows. It doesn't get much more green than a tree!


Gas Meter Safety

Keep your natural gas meter dry and clear of snow and ice at all times to avoid the potential for dangerous indoor natural gas buildup.

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