Customer Support

Custom Due Date

Choose a date that fits your schedule


At Xcel Energy, we're committed to making payments as hassle-free as possible. That's why we offer our customers the option to choose their own due date for bills.

You may change the due date once per year. Choosing a Custom Due Date is free, simple, and will not affect your billing or payment method.


All Xcel Energy residential customers are eligible for Custom Due Date.

All Xcel Energy business customers are eligible for Custom Due Date except those in Colorado.

Large business customers are not eligible for Custom Due Date.

How to get started

To select your Custom Due Date, call 1-800-895-4999.

Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)


Electrical Appliance Safety

Always keep appliances clean, operating properly, and clear of obstructions. Unplug them when cleaning or repairing to avoid serious injury.

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