Enroll in Auto Pay through My Account to make sure your payment is on time every month. With Auto Pay, you can:
Any residential or business customer from any state can sign up for Auto Pay. However, if you are on a Pay Arrangement, you cannot use Auto Pay.
If you are on a Pay Arrangement or have a past due account balance, you cannot use Auto Pay.
You must be enrolled in My Account and pay with your checking or savings account to use this payment option.
To enroll in Auto Pay, choose from the following options:
Once enrolled, Auto Pay will begin with your next bill.
You will need the following information:
Call us at least five business days before your payment due date. Call 800-895-4999
To cancel Auto Pay, contact us at least three business days in advance of your payment due date. Call 800-895-4999
If you have multiple accounts with us but have the same debtor number, all accounts must be set up from the same bank account for Auto Pay.
If your bank account shows insufficient funds, we'll assess a return check charge on your next bill. You’ll be removed from Auto Pay if you have two months of insufficient funds within a year.
Heat or cool a smaller area by closing vents in rooms that are not in use. You’ll stay more comfortable when you're managing less air space.
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