Customer Support

Design and Construction Process

Once the customer signs and returns an interconnection agreement and we countersign, work proceeds with detailed design and construction of our infrastructure supporting the requested generation interconnection. Coordination of our construction efforts are based on the developer’s provided in-service date and is contingent on other system work, outages/emergencies, mutual aid situations, and the progress of all sites under construction on a given feeder. Communication to coordinate work between customer and Xcel Energy personnel during this time is critical. Once all Xcel Energy and customer facilities are built, witness testing is required and we must provide a final permission to operate prior to the customer bringing their generation online.

Energy Saving Tip

What's the point in filling your home with cool or warm air, only to have it disappear? Invest in high quality insulation to help keep temperature-controlled air where it belongs.

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Maintaining Customer-Owned Service Lines

If you have gas or electric lines feeding a detached garage, workshop, pool heater, outdoor gas grill, or other location on your property, you need to know that you are responsible for maintaining them.

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