Customer Support

Rate Books

Access our current rate books based on your service area, which include basic information on rates, rate adjustments, and other helpful details.

Electric Rate Book

Section 1 - Table of Contents (PDF)
Section 2 - Contact List (PDF)
Section 3 - Service Area (PDF)
Section 4 - Technical Terms and Conditions (PDF)
Section 5 - Rate Schedules (PDF)
Section 6 - Rules and Regulations (PDF)
Section 7 - Contracts (PDF)
Section 8 - Customer Service Forms (PDF)
Section 9 - Cogeneration (PDF)
Section 10 - Distributed Resources (PDF)
Section 11 - Customer Rights (PDF)

Gas Rate Book

Section 1 - Table of Contents (PDF)
Section 2 - Contact List (PDF)
Section 3 - Service Area (PDF)
Section 4 - Technical Terms and Conditions (PDF)
Section 5 - Rate Schedules (PDF)
Section 6 - Rules and Regulations (PDF)
Section 7 - Contracts (PDF)
Section 8 - Customer Service Forms (PDF)
Section 9 - Customer Rights (PDF)

Energy Saving Tip

Set your hot water heater to no higher than 120 degrees Fahrenheit. This isn't just energy smart—it's also safer, since it reduces the likelihood of accidental burns.

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Maintaining Customer-Owned Service Lines

If you have gas or electric lines feeding a detached garage, workshop, pool heater, outdoor gas grill, or other location on your property, you need to know that you are responsible for maintaining them.

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