Customer Support

Colorado Residential Time of Use Rate

To learn more about Time of Use rates, visit xcelenergy.com/TOU, and for more information on smart meters, visit xcelenergy.com/SmartMeter (external link). Watch your mail and monthly billing statements for communications about how and when this change will affect you. 

Residential customers will transition to the Time of Use rate after a new smart electric meter is installed at their home, rolling out across Colorado through December 2024. Opt-out programs will be offered for smart meters and for the Time of Use rate.

Time of Use rates can help customers manage bills by using electricity when it costs less. They can also help reduce carbon emissions. Under this type of rate, customers pay different prices per kilowatt hour of electricity they use, depending on when they use it.

After a successful trial in Colorado homes, Xcel Energy asked the Colorado Public Utilities Commission to approve Time of Use rates for all residential customers, beginning in 2021. A unanimous settlement (PDF) was reached and granted approval by a CPUC administrative Law Judge on Sept. 11, 2020. See the CPUC decision for more details (PDF) 

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Energy Saving Tip

Want to make a strong statement about energy efficiency? Consider whether your home might be a good candidate for a green roof, solar panels, or a geothermal system.

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Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.