Customer Support

New Minnesota Natural Gas Rates

In order to make energy work better for our customers, we submitted a proposal to the Minnesota Public Utilities Commission on Oct. 31, 2025, for new natural gas rates. A settlement reached between most parties was filed with the Commission on May 26, 2026. The Commission's final determination is due by November 30, 2026.

At Xcel Energy, we work every day to provide the energy that our customers depend on. That’s why we’re committed to upgrading and strengthening our natural gas infrastructure to ensure system resiliency.

Find out more about our new natural gas rates (PDF)

Improvements to the natural gas delivery system include:

We’re here to help

We are committed to helping customers who may be struggling with their bills. Xcel Energy offers customers options such as payment plans and assistance to get them through difficult times. If you’re having trouble keeping up with your bill, contact us (external link) and we will work with you to set up a payment plan and connect you with other resources and programs that can help.

Learn more about assistance and the programs Xcel Energy offers at xcelenergy.com/EnergyAssistance.

Rate Application Filing Documents

Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)

Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.