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How Flex Pricing Works

Update: The Flex Pricing Pilot will begin November 1, 2020. Learn more.

The Flex Pricing Pilot program gives participants a new way to save on their energy bill. With Flex Pricing, electricity prices vary depending on the time of day. That means your bill will depend on how much electricity you use and also on when you use it. Xcel Energy is piloting Flex Pricing with 10,000 customers in Minnesota.

Why Flex Pricing?

Save Money

If you're in the Flex Pricing Pilot, you have the opportunity to save money on your bill by making a few changes to your routine to use less energy during peak hours, from 3 p.m. to 8 p.m. on weekdays.

Find ways to save money with Flex Pricing:

Save now

Help our Environment

Using energy earlier in the day, later in the evening and overnight helps use even more renewable energy, because wind energy is abundant at night. Plus, if we work together to avoid spikes in electricity demand during the afternoon and evening, we can avoid building new fossil fuel plants in the future.

Bill Protection: Keeping Bills Low

On average, pilot participants' bills will stay about the same as today. Individually, your bill will depend on when and how much electricity you use, and you will have a chance to save money if you use less energy during peak hours, from 3 p.m. to 8 p.m. on weekdays.

But if you don't end up saving, we have you covered for at least the first year of the pilot:

  Customers not enrolled in the Energy Assistance Program Customers in the Energy Assistance Program
Year 1 bill protection

One-time bill credit

If your bills are more than 10% above what they would be under standard pricing, you will receive a one-time bill credit for the amount above that 10%.

 Monthly bill credit

If you don't save, you will get a bill credit for any month you don't save, to keep your bill in line with what it would be under standard pricing.

Year 2 bill protection  -

 One-time bill credit

If your bills are more than 10% above what they would be under standard pricing, you will receive a one-time bill credit for the amount above that 10%.

 If you move out of the pilot area or opt out, you will not receive future bill credits.

Opting Out

You can opt out of the new pricing and the pilot program at any time. Email inquire@xcelenergy.com or call 800.895.4999.

If you opt out of the pilot or move, you will not be eligible for bill protection.

 

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