Customer Support

Notification Sign Up Form


Account Information

Primary Account Phone Number*
Please enter the 10-digit phone number associated with your Xcel Energy account.


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Signing up for notifications is an easy way to stay connected with us about your account. Please note that the contact information below is based on the contact information associated with your account. If you'd like to update this information, please log into My Account or call us at 1-800-895-4999.

How would you like to receive your payment notifications?

We'll remind you when your Xcel Energy bill is due, and let you know when your payment has been processed for complete ease of mind.

Payment Reminder

Reminder when your payment is due.

Payment Applied

How would you like to receive your Outage Alerts?

We'll let you know if your electric power is out, if your estimated restoration time changes and again when your power is restored.

Outage Alerts

Notifications of estimated restoration times/updates and when power has been restored.

Update Preferences

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You are now enrolled in notifications.

Manage all your notifications in My Account.

To report an emergency, call 911.

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Energy Saving Tip

Want to make a strong statement about energy efficiency? Consider whether your home might be a good candidate for a green roof, solar panels, or a geothermal system.

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Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.