Customer Support

Texas Rates, Rights, & Service Rules

Electric Rate Book

Electric Tariffs (PDF)
Electric Rules and Regulations (PDF)

Fuel Cost Factors

2018 (PDF)
2017 (PDF)
2016 (PDF)
2015 (PDF)
2014 (PDF)
2013 (PDF)
2012 (PDF)
2011 (PDF)
2010 (PDF)

Regulatory Filings

By law, we must publish rate changes and formal cases made to agencies to inform customers. These pricing changes must be approved by your state’s energy agency (Public Utilities Commission of Texas) before they take effect.

You'll find rate case filings in Regulatory Filings, resource plans in Resource Plans, and transmission filings in Transmission.

An example of a franchise agreement can be found below.

City of Amarillo Franchise Agreement (PDF)

Contact

For more information on Distributed Generation in Texas, please email:

Brian Fleming, Resource Planning
Troy Foos, Manager, Regulatory Administration

Energy Saving Tip

Make sure to regularly change the air filters on your HVAC system (at least once per month). Old, clogged filters are far less efficient than new ones.

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Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.

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