Customer Support

Texas Rates, Rights, & Service Rules

Electric Rate Book

Electric Tariffs (PDF)
Electric Rules and Regulations (PDF)

Fuel Cost Factors

2019 (PDF)
2018 (PDF)

2017 (PDF)
2016 (PDF)
2015 (PDF)
2014 (PDF)
2013 (PDF)
2012 (PDF)
2011 (PDF)
2010 (PDF)

Regulatory Filings

By law, we must publish rate changes and formal cases made to agencies to inform customers. These pricing changes must be approved by your state’s energy agency (Public Utilities Commission of Texas) before they take effect.

You'll find rate case filings in Regulatory Filings, resource plans in Resource Plans, and transmission filings in Transmission.

An example of a franchise agreement can be found below.

City of Amarillo Franchise Agreement (PDF)

Contact

For more information on Distributed Generation in Texas, please email:

Steven Hudson, Resource Planning
Jeremiah Cunningham, Manager, Regulatory Administration

Energy Saving Tip

What's the point in filling your home with cool or warm air, only to have it disappear? Invest in high quality insulation to help keep temperature-controlled air where it belongs.

Gas Meter Safety

Keep your natural gas meter dry and clear of snow and ice at all times to avoid the potential for dangerous indoor natural gas buildup.

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