As a regulated utility, we file a rate case request when the costs of providing safe and reliable natural gas or electricity exceed what customers are paying in rates.
Rates are set through a transparent process with the Commission, the body that regulates investor-owned electric utilities in the state, and the proceedings include opportunities for public input and participation all along the way.
Utilities are required to provide a detailed forecast of how we would structure our operations and make investments. The Commission then reviews the information, with public input from customers, business groups, cities and agencies, and other special interest organizations before making a decision.
Set your hot water heater to no higher than 120 degrees Fahrenheit. This isn't just energy smart—it's also safer, since it reduces the likelihood of accidental burns.
Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.
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