Customer Support

Rate Case Overview

As a regulated utility, we file a rate case request when the costs of providing safe and reliable natural gas or electricity exceed what customers are paying in rates.

Rates are set through a transparent process with the Commission, the body that regulates investor-owned electric utilities in the state, and the proceedings include opportunities for public input and participation all along the way.

Utilities are required to provide a detailed forecast of how we would structure our operations and make investments. The Commission then reviews the information, with public input from customers, business groups, cities and agencies, and other special interest organizations before making a decision.

Rate Cases

View the Minnesota 2016 Electric Rate Case

Energy Saving Tip

A programmable thermostat can help you save big on energy costs, adjusting the temperature when you're at work, at play, or asleep.

Electrical Appliance Safety

Always keep appliances clean, operating properly and clear of obstructions. Unplug them when cleaning or repairing to avoid injury.

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