Customer Support

Rate Case Overview

As a regulated utility, we file a rate case request when the costs of providing safe and reliable natural gas or electricity exceed what customers are paying in rates.

Rates are set through a transparent process with the Commission, the body that regulates investor-owned electric utilities in the state, and the proceedings include opportunities for public input and participation all along the way.

Utilities are required to provide a detailed forecast of how we would structure our operations and make investments. The Commission then reviews the information, with public input from customers, business groups, cities and agencies, and other special interest organizations before making a decision.

Rate Cases

View the Minnesota 2016 Electric Rate Case

Energy Saving Tip

What's the point in filling your home with cool or warm air, only to have it disappear? Invest in high quality insulation to help keep temperature-controlled air where it belongs.

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Look Up. Look Out. Stay Safe.

Be very aware of overhead power lines coming into your home. Always keep yourself, your ladders and tools at least 10 feet away.

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Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.

The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit

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