In 2024 and 2025, we made significant natural gas system investments to strengthen pipeline integrity, enhance leak detection and modernize infrastructure to protect communities from extreme weather and other risks. In December 2025, we made a proposal to the Colorado Public Utilities Commission to adjust natural gas rates to fund this critical work. In July 2026, we reached a settlement agreement with multiple parties that reduces our original rate increase request from approximately $190 million to $123 million — roughly 36% less than the initial filing. If the proposed agreement is approved, it will increase the average Colorado residential natural gas bill by about 8.6%, or $5.16 per month, starting in October 2026. The average small business customer will see an increase of about 9.2%, or $22.76 per month.
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Customer Notice (PDF)
Aviso al cliente (PDF)
We recognize rising energy bills can be a challenge, especially as the cost of living continues to increase. We work hard to keep costs low for our customers, leading to average natural gas bills that are currently 18% lower than the national average over the last decade.
The agreement includes changes to provide a stronger safety net for customers facing financial hardship — like increased bill assistance, new pathways to enrollment in assistance programs, limiting the amount of household income that’s spent on energy bills and expanded protection from disconnection for non-payment. It also includes a $5 million contribution — financed by Xcel Energy, not our customers — to help fund these affordability program enhancements.
If you're struggling to pay your bills, call us at 800-895-4999 or visit our Energy Assistance (external link) page to set up payment arrangements or learn about payment assistance options.
The Commission encourages public participation (external link) in the regulatory process. If you wish to file a comment on this proceeding, you can:
When contacting the Commission, reference Proceeding No. 25AL-0538G.
Filing materials for this proposal will be available here and on the Commission website (external link). Search for Proceeding No. 25AL-0538G.
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