Customer Support

2019 Colorado Electric Regulatory Rate Review

At Xcel Energy, we work every day to provide the safe, clean, reliable energy that our customers depend upon. We are a leader in the journey to a carbon-free energy future, moving forward with high-value investments that lower operating costs and improve our customers’ experience.

In May 2019, we submitted an electric regulatory rate review to the Colorado Public Utilities Commission (CPUC or Commission). The Commission issued its decision in Proceeding No. 19AL-0268E in February 2020, with new rates taking effect Feb. 25, 2020.

See a summary of average bill impacts here.

Find out more about this or any other regulatory filing by visiting the CPUC e-filings archive (external link).

If you would like to follow this proceeding, or any other issue before the CPUC, you can search through filing documents at the Colorado Department of Regulatory Agencies E-Filings website. Search for Proceeding No. 19AL-0268E.

All public comments will become part of the public correspondence file for this proceeding and made available for review for the assigned administrative law judge, the Commissioners and appropriate CPUC staff.

2019 Electric Rate Review Fact Sheet (PDF)

Press Release (May 20, 2019): Xcel Energy Files Colorado Electric Regulatory Review (PDF)

Advice Letter AL-1797 (PDF)

Legal Notice (PDF)

Trammel Direct Testimony
Paoletti Direct Testimony
 Schrubbe Direct Testimony
Blair Direct Testimony
Williams Direct Testimony
 Koch Direct Testimony
Marks Direct Testimony
 Brown Direct Testimony  Soong Direct Testimony
Wold Direct Testimony
 Harkness Direct Testimony  Bulkley Direct Testimony
Dietenberger Direct Testimony
Schmidt Direct Testimony
 Ihle Direct Testimony
Nickell Direct Testimony
 Knoll Direct Testimony Applegate Direct Testimony

Why is Xcel Energy asking for a rate review?

Colorado’s electric infrastructure must be improved and updated to maintain a clean, safe and reliable energy supply at the lowest cost possible. It’s vital to the quality of life, economic growth and future vitality of the state. With this rate review, Xcel Energy is requesting funding for completed and planned energy grid projects as well as other system investments that will improve operations and service to customers.

Who approves regulatory rate reviews and what criteria are used?

The Colorado Public Utilities Commission (CPUC) is responsible for reviewing and approving our rate reviews. The PUC consists of three individuals appointed by the governor and confirmed by the state senate for four-year terms. The CPUC ensures customers receive reliable, efficient, and safe service at reasonable rates and that our investors earn a fair return on their investment.

What are the next steps?

The Colorado Public Utilities Commission will oversee a thorough review of Xcel Energy’s operations and costs, including public participation hearings, comments from customer advocates and interested parties and evidentiary hearings before an administrative law judge. At the end of this process, the Commission will issue a decision that will set the amount that Xcel Energy can recover from electric rates for the time period. You can follow our rate case proceedings at the Colorado Department of Regulatory Agencies’ (DORA) website. Search for Proceeding No. 19AL-0268E.

Watch this video to learn more about the overall process.

Customers who anticipate or are having a difficult time paying their bill should call us at 800-895-4999. We can create a payment plan to help customers catch up on the amounts owed, plus provide information about our company’s energy assistance programs and state and non-profit organizations that offer energy assistance funds.

Our rebates, energy efficiency programs and conservation offerings can also help customers identify energy savings opportunities and purchase the most efficient equipment to keep energy use as low as possible.

Explore the ways you can lower your energy use at Your Energy Saving Options.

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