Customer Support

Colorado Electric and Gas Credit Card Convenience Fee

The Company filed Electric and Gas Applications to increase the credit card convenience fee on less than statutory notice. The Company is increasing the credit card convenience fee back to $4.85 from $3.45 effective August 21, 2013. The increase reflects the credit card processing company (Fiserv) was unable to begin servicing credit card transactions as anticipated on August 19, 2013, at the new rate of $3.45. Until Fiserv begins servicing credit card payments on September 11, 2013, NCO Financial Services has agreed to continue handling credit card payments for the Company at the rate of $4.85.


Verified Application (PDF)
Exhibits (PDF)


Verified Application (PDF)
Exhibits (PDF)

Energy Saving Tip

Make sure to regularly change the air filters on your HVAC system (at least once per month). Old, clogged filters are far less efficient than new ones.


Gas Meter Safety

Keep your natural gas meter dry and clear of snow and ice at all times to avoid the potential for dangerous indoor natural gas buildup.

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