Customer Support

Colorado Electric and Gas Credit Card Convenience Fee

The Company filed Electric and Gas Applications to increase the credit card convenience fee on less than statutory notice. The Company is increasing the credit card convenience fee back to $4.85 from $3.45 effective August 21, 2013. The increase reflects the credit card processing company (Fiserv) was unable to begin servicing credit card transactions as anticipated on August 19, 2013, at the new rate of $3.45. Until Fiserv begins servicing credit card payments on September 11, 2013, NCO Financial Services has agreed to continue handling credit card payments for the Company at the rate of $4.85.

Electric

Verified Application (PDF)
Exhibits (PDF)

Gas

Verified Application (PDF)
Exhibits (PDF)

Energy Saving Tip

Make sure to regularly change the air filters on your HVAC system (at least once per month). Old, clogged filters are far less efficient than new ones.

contact_GRAY@2x.png

Gas Meter Safety

Keep your natural gas meter dry and clear of snow and ice at all times to avoid the potential for dangerous indoor natural gas buildup.

Xcel Energy MaritzCX

We'd welcome your feedback!

Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.

The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit

This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.

Privacy Policy