Customer Support

Pricing

At Xcel Energy, we understand that most customers are primarily concerned with the affordability and reliability of the services we provide. Even as we continue to make improvements, modernize our infrastructure, bring more clean energy online, and support our communities, we have managed to keep rates competitive. Learn more about the stability and affordability of our prices as a part of our Sustainability Report (external link).

Resources to Help Manage Your Costs

Find ways to manage your bill, including averaged monthly payment, custom due date, and more.

The My Energy tool is designed to help you better understand your energy use by offering personalized data and resources to reduce your usage and save on monthly bills.

Learn more about the many Programs & Rebates that we offer.

Does your bill seem higher than normal? Several factors could be contributing to a higher-than-expected bill, from changes in the number of people living in your house, to heating and cooling maintenance, appliance usage, and more.

Learn about what could be causing a high bill, and steps you can take to lower your bill, by viewing our Billing Checklist.

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Energy Saving Tip

Make sure to regularly change the air filters on your HVAC system (at least once per month). Old, clogged filters are far less efficient than new ones.

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Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.