Customer Support


At Xcel Energy, we understand that most customers are primarily concerned with the affordability and reliability of the services we provide. Even as we continue to make improvements, modernize our infrastructure, bring more clean energy online, and support our communities, we have managed to keep rates competitive. Learn more about the stability and affordability of our prices as a part of our Corporate Responsibility Report

Resources to Help Manage Your Costs

Find ways to manage your bill, including averaged monthly payment, custom due date, and more.

The My Energy tool is designed to help you better understand your energy use by offering personalized data and resources to reduce your usage and save on monthly bills.

Learn more about the many Programs & Rebates that we offer.

Does your bill seem higher than normal? Several factors could be contributing to a higher-than-expected bill, from changes in the number of people living in your house, to heating and cooling maintenance, appliance usage, and more.

Learn about what could be causing a high bill, and steps you can take to lower your bill, by viewing our Billing Checklist.

Want to understand more about the rates on your energy bill? View the residential rate card or the business rate card for customers in Minnesota.

Energy Saving Tip Icon

Energy Saving Tip

Have your home checked for leaky ducts, drafts around doors and windows, fireplace dampers, and other places where air might escape.

chat bubble logo

Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.