Customer Support

Colorado Medical Exemption Program (MEP)

We applied to the Colorado Public Utilities Commission under Docket No. 13A-0062E for approval of a proposed Medical Exemption Program (MEP) to implement a medical exemption from inverted block rates on a short-term basis to low-income customers who can provide documentation from a licensed physician that they have a qualifying medical condition and/or use life-support equipment. We are also requesting that it be permitted to recover the revenues lost in connection with the program through the Electric Commodity Adjustment (ECA). Set forth below is the application, proposed Tariffs, and the Customer Bill Impacts of these proposals.

To find out more about medical exemptions, or download an application form, click here.

Filing Documents

Verified Application (PDF)
Exhibit A (PDF)
Exhibit B (PDF)
Customer Impact (PDF)

Energy Saving Tip

Make sure to regularly change the air filters on your HVAC system (at least once per month). Old, clogged filters are far less efficient than new ones.

Preventing Carbon Monoxide Poisoning

Install carbon monoxide detectors and annually hire a qualified contractor to inspect your home for proper ventilation.

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