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Customer Notices & Regulatory News

Stay informed about regulatory proposals and customer updates.

What’s New

Revenue Decoupling Adjustment

Proceeding No. 26AL-0159E

We filed our annual Revenue Decoupling Adjustment proposal with state regulators. Decoupling is used to separate a utility’s revenue from its sales of energy. With decoupling, revenue is no longer directly tied to the amount of energy sold, and it’s a way to encourage conservation and energy efficiency. If approved, starting June 1, 2026, a typical Residential customer electric bill will increase $0.36 per month, or 0.35%, for four months (through September 2026). A typical Small Commercial customer electric bill will increase $1.24 per month, or 0.88%, for twelve months (through May 2027).

Read the legal notice (PDF)

Current Regulatory Proposals

Below you will find regulatory proposals submitted by Xcel Energy to the Colorado Public Utilities Commission. Information on how to provide feedback directly to the Commission about these filings is available at the bottom of this page.

Colorado Natural Gas Rate Review

Proceeding No. 25AL-0538G

Over the past two years, we’ve made significant natural gas system investments to strengthen pipeline integrity, enhance leak detection and modernize infrastructure to protect communities from extreme weather and other risks. On Dec. 29, 2025, we made a proposal to the Colorado Public Utilities Commission to adjust natural gas rates to fund these critical investments. If rates are approved as filed, an average residential customer can expect their monthly natural gas bill to increase about 11.4%, or $7.59, starting in October 2026. The average small business customer will see an increase of 13.0%, or about $36.47 per month.

Learn more

Colorado Electric Rate Review

Proceeding No. 25AL-0494E

Over the past three years, we’ve made significant investments to upgrade and modernize the electric system so we can continue providing our customers with safe, dependable and cost-effective energy service. On Nov. 21, 2025, we made a proposal to the Colorado Public Utilities Commission to adjust electric rates to fund these critical investments. If the Commission approves the rates as filed, an average residential customer can expect their monthly electric bill to increase about 9.93%, or $9.94, starting in August 2026. The average small business customer will see an increase of 9.48%, or about $14.22 per month.

Learn more

Gas Infrastructure Plan

Proceeding No. 25A-0220G

Our 2025 Gas Infrastructure Plan details projects that are critical to providing safe, efficient and resilient energy service as we work to operate the cleanest natural gas system possible. These foundational investments will also allow us to continue modernizing the system and integrating emerging technologies that will pave the way to a low-carbon future and benefit our customers for years to come.

Learn more

Annual Customer Notices

Data Privacy

Privacy has always been an important part of how we do business. This annual notice explains our data privacy practices, steps we take to safeguard your personal information and the choices you can make about the way your information is collected and used.

Learn more in our Customer Notice (PDF)
Data Privacy Regulations

How We Generate Your Electricity

One of Xcel Energy’s key priorities is to keep costs low for our customers as we proactively work to provide safe, reliable and increasingly clean energy. Today, we serve our Colorado customers with electricity that’s 46% carbon-free and have reduced carbon emissions by 60% compared to 2005 levels.

We use a diverse mix of resources to generate your electricity, and the cost of power delivery and supply of those resources is reflected in customer bills.

Learn more in our Customer Notice (PDF)
Generation costs by resource (PDF)

How to Submit a Public Comment

The Colorado Public Utilities Commission (external link) encourages public comments on any issue they are considering. You can submit a comment to support or oppose a proceeding in a variety of ways, including: 

  • Completing an online form (external link)
  • Emailing dora_puc_website@state.co.us
  • Mailing the Commission’s offices at: Colorado Public Utilities Commission, 1560 Broadway, Suite 250, Denver, CO 80202. 
  • Calling (303) 869-3490 and leaving a voicemail. Verbal comments can be provided in English and Spanish. 
  • Providing verbal comments at public comment hearings; however, comment hearings are not scheduled for all proceedings. Scheduled hearing information is available on the PUC’s Public Meetings and Events calendar (external link).

When contacting the Commission, be sure to reference the proceeding number associated with the filing.

 

Energy Saving Tip

Heat or cool a smaller area by closing vents in rooms that are not in use. You’ll stay more comfortable when you're managing less air space.  

Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.