Customer Support

System Requirements

What You Need



  • Windows or Macintosh
  • Internet connection: recommend broadband
  • Web browser: Modern Web Browsers that support 128-bit encryption and HTML5 (e.g. Internet Explorer 9+ [compatibility mode set to off], Firefox 31+, Safari 7+, Google Chrome 36+)
  • Adobe Acrobat Reader: recommend v10+ (download at


  • Phones
    • Chrome Mobile [Android 4.1+]
    • Safari Mobile [iOS 7+ on iPhone]
  • Tablets
    • Safari Mobile [iOS 7 on iPad]

Energy Saving Tip

Create your own shade by planting a tree in a strategic location in your yard to block sunlight from pouring into your windows. It doesn't get much more green than a tree!

Preventing Carbon Monoxide Poisoning

Install carbon monoxide detectors and annually hire a qualified contractor to inspect your home for proper ventilation.

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