Customer Support

System Requirements

What You Need

Hardware/Software*:

Computer:

  • Windows or Macintosh
  • Internet connection: recommend broadband
  • Web browser: Modern Web Browsers that support 128-bit encryption and HTML5 (e.g. Internet Explorer 9+ [compatibility mode set to off], Firefox 31+, Safari 7+, Google Chrome 36+)
  • Adobe Acrobat Reader: recommend v10+ (download at http://get.adobe.com/reader/)

Mobile:

  • Phones
    • Chrome Mobile [Android 4.1+]
    • Safari Mobile [iOS 7+ on iPhone]
  • Tablets
    • Safari Mobile [iOS 7 on iPad]

Energy Saving Tip

Have your home checked for leaky ducts, drafts around doors and windows, fireplace dampers, and other places where air might escape.

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Gas Meter Safety

Keep your natural gas meter dry and clear of snow and ice at all times to avoid the potential for dangerous indoor natural gas buildup.

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