Customer Support

Recommissioning for Trade Partners

Our Recommissioning program is designed to assist electric and natural gas business customers to improve the efficiency of their existing building operations by identifying existing functional systems that can be “tuned up” to run as efficiently as possible through low- or no-cost improvements.

Our Recommissioning program covers both previously commissioned buildings (Recommissioning) and buildings that were never formally commissioned through Xcel Energy (Retrocommissioning).

Recommissioning consists of two main steps:

  1. Diagnosis (a Recommissioning study)
  2. Implementation

We offer rebates for Recommissioning studies and the implementation of recommissioning measures.

  • We will pay you $250 for fast track proposal projects that are approved
  • The implementation rebate for electricity customers is either up to $400/kilowatt (kW) or ”implied kW” saved, whichever is more lucrative for the customer (Implied kW is the number of kWh divided by 8760, the average number of business hours in a year: Implied kW = kilowatt-hour (kWh) / 8760)
  • Natural gas customers can earn up to $5 per dekatherm (Dth) saved
  • To help you calculate energy savings for recommissioning measures identified within a building, use our Recommissioning Calculator Tool, which currently contains 19 common recommissioning measures (to access the calculator tool, fill out our license agreement and submit it to us)
  • Our provider tips booklet will help you through each phase of the project, from preapproval application through project implementation
  • Take a look at our sample study template to get an idea of what type of information you need to include in the recommissioning report (feel free to use your own format)
  • In your study, you must provide calculations and show your work for measures not calculated using our tool
  • Once you perform a study in the Recommissioning program you will be added to our provider list on (this list is updated quarterly and you do not need to be on the provider list to do a study)

How to Get Started

  1. If you have not performed a study through our program before, complete an Investigator Application and contact us to discuss your qualifications.
  2. Complete Addendum A and preapproval application. Make sure you attach your proposal to the preapproval application. The proposal should answer the following questions:
    • What type of building is it and what systems does the customer have now?
    • What are the customer’s concerns or issues?
    • What are some preliminary conservation opportunities?
    • What are the feasible alternatives and/or study tasks?
    • What is the study cost?
  3. Submit materials to your client’s Xcel Energy Account Manager.
  4. You will receive an email if the customer’s application is preapproved.
  5. See the Process Tip Sheet for summary of the process and the remaining steps. If you have any questions, contact your Trade Relations Manager or your customer’s Xcel Energy Account Manager.

Additional information

If you have any questions about our Recommissioning program and how your business can benefit, call one of our dedicated energy efficiency specialists at 1-855-839-8862 or email

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