Customer Support

Prospective Suppliers

At Xcel Energy, we recognize the importance of strong partnering and collaboration with our suppliers who play a vital role in our success. Our valued supplier relationships will support Xcel Energy’s growth, cost reduction, and improve our customer relationships initiatives. As a potential supplier to Xcel Energy, you will be expected to deliver on your contractual commitments in support of these critical company values. 

Supplier Registration Process

Xcel Energy uses an invitation based registration process which requires each supplier to be sponsored by a Supply Chain representative in order for your registration to be processed. Therefore, do not register using the Supplier Registration Link button below unless you have been invited to register.

To begin your registration, go to Supplier Registration.

Note: please print or use the Supplier Registration User Guide (PDF) when completing your company registration. 

By registering your company, you may be able to participate in new bidding opportunities, enter into new contracts with Xcel Energy, receive Purchase Orders or receive payments from Xcel Energy. Please allow 30 minutes to complete. Once registered, you will receive an account and password to the Xcel Energy supplier portal. Your account will allow you to answer questionnaires we send you and to update your company’s profile. The supplier portal is not for bidding. We use a separate Sourcing portal as our Request for Proposal system (bidding). You will receive a separate account username and password if you are invited to sourcing event.

Supplier Diversity

We strive to broaden our business partnerships to be inclusive of the diverse communities we serve. Partnering with diverse suppliers like you also contributes to the economic growth and expansion of our communities. Our policy is to offer businesses an equal opportunity to compete in our purchase of products and services.

Learn more about our Supplier Diversity program.

Contractor Safety Process

Xcel Energy’s Contractor Safety Program requires contractors that perform construction, maintenance work, or work with hazardous chemicals or in hazardous areas be approved to work for Xcel Energy.

These contractors must complete the contractor safety vetting process by Xcel Energy’s 3rd party contractor safety administrator. This includes submitting their safety performance data and documentation as well as written safety programs that meet all Federal and State OSHA requirements. Programs that do not meet the standards must be updated and resubmitted for auditing approval.

For bidding purposes only, contractors may be directed to a pre-bid portal to submit the above information/documentation for review by Xcel Energy’s Contractor Safety Department to determine if a contractor may qualify to bid on a project. Written Safety Programs may be reviewed by Xcel Energy but will not be audited. The contractor must pay a minimal fee to the 3rd party contractor safety administrator to submit this information. If a contractor is registered in the pre-bid portal and is then authorized for full safety vetting, additional information will be required along with submitting the remainder of the full safety vetting fee. The 3rd party contractor safety administrator will assist the contractor once completely registered in the full safety vetting process.

Contractors seeking full registration and vetting should be aware that the process could be time consuming. Only contractors serious about completing this process should register with the 3rd party contractor safety administrator.

Support

For support or questions, please email or call our Supply Chain Hotline team at 303-628-2644 during normal business hours (6:00 a.m. to 4:00 p.m. MT).

Thank you for your cooperation and continued support of our business.

Energy Saving Tip

Set your hot water heater to no higher than 120 degrees Fahrenheit. This isn't just energy smart—it's also safer, since it reduces the likelihood of accidental burns.

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Maintaining Customer-Owned Service Lines

If you have gas or electric lines feeding a detached garage, workshop, pool heater, outdoor gas grill, or other location on your property, you need to know that you are responsible for maintaining them.

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