Customer Support

Current Suppliers

At Xcel Energy, we value our suppliers and their positive impact our business activities. An effective business transaction is our goal of this relationship. Below we are providing you a list of critical policies and procedures that have been referenced in your Agreement with Xcel Energy. From Code of Conduct to Invoicing Instructions, these documents are provided to ensure policy compliance in the products or services you provide and how you present your invoices for payment.

Contract References

Code of Conduct (PDF)

Supplier Resources

Supplier Invoicing Instructions and Procedure Manual (PDF)


For support or questions, please email or call our Supply Chain Hotline team at 303-628-2644 during normal business hours (6:00 a.m. to 4:00 p.m. MT).

Thank you for your cooperation and continued support of our business.

Energy Saving Tip

Heat or cool a smaller area by closing vents in rooms that are not in use. You’ll stay more comfortable when you're managing less air space.  

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Maintaining Customer-Owned Service Lines

If you have gas or electric lines feeding a detached garage, workshop, pool heater, outdoor gas grill, or other location on your property, you need to know that you are responsible for maintaining them.

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