Customer Support


SAP is Coming to Xcel Energy


We are undergoing an enterprise-wide system implementation with SAP Enterprise Resource Planning. This is a significant change for our organization and will affect all aspects of our operations – from how we plan, schedule, and execute our work, to how we plan, purchase, receive, and pay for the goods and services to perform that work.

Impact and Benefits to Suppliers

This change will definitely impact how suppliers interact with us. We have provided an explanation and additional resources below. 

The transition to SAP will also offer benefits to suppliers through streamlined purchasing processes, more efficient invoice payment processes, improved procurement planning, and request for proposal processes.

Deployment Timeline

The work and asset management (WAM) deployment will be a phased approach, starting with our Energy Supply (Generation) North business unit in November 2016, with our other business units going live roughly every quarter, ending with Distribution South and Corporate Services in October 2017.

What You Should Know

Questions? Questions?

Sourcing and Purchasing Process

In order for your company to participate in new bidding opportunities or enter into new contracts with Xcel Energy, we need to have your company registered in our system SAP Registration Link.  The process is relatively quick and easy (about 20 minutes).  The initial registration is through our SAP – Supplier Lifecycle (SLC) system.  Once registered, you will receive an account and password for SLC.  Your SLC account will allow you to answer questionnaires we send you through SAP and to update your company’s profile (user list, address, phone numbers, emails, etc.).  The SLC system is not for bidding.  We use Emptoris as our Request for Proposal system (bidding).  You will also get an account username and password for Emptoris. 

Below are document links to help you with your SAP – SLC account and actions:

  1. SAP-SLC Supplier Registration, Data Maintenance and Qualification Response User Guide (PDF)

Below are two documents to help walk you through the Emptoris process for bidding:

  1. Frequently Asked Questions (PDF) about our Emptoris software used for bidding.
  2. Supplier’s Quick Reference Guide (PDF) is also included to make the use of the Emptoris software easier as you participate in RFP’s.

Contractor Safety Process

Contractor Safety Related Projects: Complete the Contractor Prequalification (external link) for our Contractor Safety Program. This qualification process is required for contractors to be considered to perform construction or maintenance work for Xcel Energy.


Please read the documentation provided and complete the supplier self-registration process. If you have any questions please call or email our Supply Chain Hotline team. Email or call 303-628-2644 during normal business hours (6:00 a.m. – 4:00 p.m. MT). Thank you for your cooperation and continued support of our business.

Supplier Diversity

We recognize that it is in our best interest to encourage a broad base of supplier relationships. Utilizing diverse suppliers contributes to the economic growth and expansion of the communities we serve. Our policy is to offer these businesses the opportunity to compete in Xcel Energy’s procurement for products and services.

Also, we develop and strengthen business relationships with diverse suppliers by:

Definition of a Diverse Supplier

Xcel Energy recognizes several business class definitions of the federal government and other certifying agencies in its Supplier Diversity Program.

Small Business (SB)

A firm, including its affiliates, which is independently owned and operated, is not dominant in its field of operation, and qualifies as a small business under the criteria and size standards in 13 CFR part 121 (see FAR 19.102).

Woman-Owned Small Business (WOSB)

A small business concern that is at least 51 percent owned and controlled by one or more women.

Small Disadvantaged Business (SDB)

A small business concern at least 51 percent unconditionally owned and controlled by one or more individuals who are both socially and economically disadvantaged; for a publicly owned business, at least 51 percent of its stock must be owned by one or more socially and economically disadvantaged individuals and must be controlled by one or more such individuals. African Americans, Hispanic Americans, Asian Pacific Americans, Subcontinent Asian Americans, and Native Americans are presumed to qualify. Other individuals can qualify if they show by a "preponderance of the evidence" that they are disadvantaged. All individuals must have a net worth of less than $750,000, excluding the equity of the business and primary residence. Successful applicants must also meet applicable size standards for small businesses in their industry. For further definition see the SDB section of the U.S. Small Business Administration Web site (external link).

Veteran Owned Small Business (VOSB)

A small business concern that is 51 percent owned and controlled by a veteran or group of veterans.

Service-Disabled Veteran Owned Small Business (SDVOSB)

A small business concern that is 51 percent owned and controlled by a service-disabled veteran(s).

Historically Underutilized Business Zone Small Business (HUBZone) Program

Administered by the U.S. Small Business Administration (SBA) (external link) was created to stimulate economic development and create jobs in urban and rural communities. HUBZone certified small businesses receive Federal contracting preferences. The SBA certifies HUBZone status to eligible businesses. Although HUBZone status is normally listed on the Dynamic Small Business Search, the preferred method of verification is by accessing the HUBZone Home page.

Minority Business Enterprise (MBE)

A business at least 51 percent owned, controlled and operated by a minority group member(s) of one of the following ethnicities: African American, Asian-Indian American, Asian-Pacific American, Hispanic American, Native American.

Energy Saving Tip

Install ceiling fans to keep cool air circulating so you can turn down your air conditioner. Still, make sure to turn off your fan when you leave the room.


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