Customer Support

New Customers

If you are a new customer moving to our service area or an existing customer moving to a different location within our service area, use our online tools to establish new service or transfer your existing service.

New Residential Customers

Move Your Phone, Cable, Internet, and Other Services

Connect or transfer your home services the free, convenient way. Call 1-866-379-3072 or learn about ConnectSmart (external link).

Questions?

If you have any questions about your service or account, please contact us 24/7 by email or call 1-800-895-4999.

 

New Business Customers

Questions?

Our energy experts can help your business get the most out of your service. If you ever need our help or have a question, please contact us Monday-Friday, 8:00 a.m. - 5:00 p.m. at 1-800-481-4700.

Energy Saving Tip

Make sure to regularly change the air filters on your HVAC system (at least once per month). Old, clogged filters are far less efficient than new ones.

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Gas Meter Safety

Keep your natural gas meter dry and clear of snow and ice at all times to avoid the potential for dangerous indoor natural gas buildup.

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