Customer Support

Outdoor Lighting Outage or Repair

Report a Problem

If you've noticed an outdoor light within our service area that's in need of maintenance, please complete and submit the form below.

* Required fields

Customer Information
Name is not valid.
Email format is not valid. Please enter "NA" in Email if you do not have an email address

Leave this empty:

- Phone area code must be 3-digit. Please enter a 3-digit number. - Please enter a 4-digit number.

Light Information

If an outdoor lighting pole is broken, please call Xcel Energy Customer Care at 1-800-895-4999.

  • Light out   
  • Light on and off   
  • Light on days   
  • Light dim   
  • Globe broken   
  • Globe hanging   
  • Pole leaning   
Please select at least one option.

  Do not use Special Characters.

  • Street Light: Lighting of public streets or on highways.
  • Security Light: Lighting of outdoor area on customer's property.

Light Location

House number is required. Please enter the number "0" into this field if you do not know the House Number. Do not use Special Characters.
Do not use Special Characters.
City is not valid.
Please select a state
  If "Other" is selected, please enter a description of the location in the Comments field below.
  • Other   

Please enter any additional information that may help our technician locate the light for repair.