Customer Support

Windsource® -
Frequently Asked Questions

Wind Energy

Where does wind come from? Where does wind come from?
How does renewable energy get to my house? How does renewable energy get to my house?
Is Windsource reliable? What happens when the wind isn’t blowing? Is Windsource reliable? What happens when the wind isn’t blowing?
Doesn’t Xcel Energy already supply a large amount of renewable energy? Doesn’t Xcel Energy already supply a large amount of renewable energy?
What is a Renewable Energy Credit? What is a Renewable Energy Credit?

Getting Started

How do I sign up for the Windsource? How do I sign up for the Windsource?
How much renewable energy can I get through Windsource? How much renewable energy can I get through Windsource?
How much does it cost to power 100% of the typical home use with Windsource? How much does it cost to power 100% of the typical home use with Windsource?
What are the benefits of Windsource? What are the benefits of Windsource?
How much does Windsource cost? How much does Windsource cost?
How would changes in the fossil fuel prices be accommodated in the Windsource program? How would changes in the fossil fuel prices be accommodated in the Windsource program?
How am I billed for Windsource? How am I billed for Windsource?
Can I participate in Windsource if I rent my home? Can I participate in Windsource if I rent my home?

Terms & Conditions

What are the terms and conditions for participation? What are the terms and conditions for participation?
How do I increase my Windsource commitment? How do I increase my Windsource commitment?
What if I move? What if I move?
How do I cancel my Windsource commitment? How do I cancel my Windsource commitment?
Is there an early cancellation fee? Is there an early cancellation fee?

Energy Saving Tip

Have your home checked for leaky ducts, drafts around doors and windows, fireplace dampers, and other places where air might escape.

Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.

Xcel Energy MaritzCX

We'd welcome your feedback!

Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.

The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit

This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.

Privacy Policy