Customer Support

Report an Electric Outage

Account Information (Step 1 of 3)

*Your 9-digit premises number can be found on your Xcel Energy bill below "Electricity Service Details." *Please enter the 10-digit phone number associated with your Xcel Energy account.

Update your contact preferences (Step 3 of 3)

Would you like to receive outage notifications moving forward?   

Select your communications channel of choice:
Home Phone:
Mobile Phone:
Other Phone:
When would you prefer we contact you?:

Would you like to save this selection for future outages?
Yes No

Enter one of the following to continue the selection:
Account Number Last 4 digits of SSN


Energy Saving Tip

What's the point in filling your home with cool or warm air, only to have it disappear? Invest in high quality insulation to help keep temperature-controlled air where it belongs.


Electrical Appliance Safety

Always keep appliances clean, operating properly, and clear of obstructions. Unplug them when cleaning or repairing to avoid serious injury.

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