Customer Support

Report an Electric Outage

Account Information (Step 1 of 3)

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*Your 9-digit premises number can be found on your Xcel Energy bill below "Electricity Service Details." *Please enter the 10-digit phone number associated with your Xcel Energy account.


Update your contact preferences (Step 3 of 3)


Would you like to receive outage notifications moving forward?   

Select your communications channel of choice:
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Enter one of the following to continue the selection:
Account Number Last 4 digits of SSN


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Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)

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Signs of an Overloaded Electrical System

Lights that flicker, dim or blink and warm or discolored wall plates may be warnings of an overloaded electrical system.