Customer Support

Report an Electric Outage

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Primary Account Phone Number*
Please enter the 10-digit phone number associated with your Xcel Energy account.

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Having problems reporting an outage? Text OUT to 98936 to report an outage.

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To check the status of your outage, text STAT to 98936.

To report an emergency, call 911.


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Energy Saving Tip

A programmable thermostat can help you save big on energy costs, adjusting the temperature when you're at work, at play, or asleep.

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Look Up. Look Out. Stay Safe.

Be very aware of overhead power lines coming into your home. Always keep yourself, your ladders and tools at least 10 feet away.