Customer Support

Report an Electric Outage

Account Information (Step 1 of 3)

*Your 9-digit premises number can be found on your Xcel Energy bill below "Electricity Service Details." *Please enter the 10-digit phone number associated with your Xcel Energy account.

Update your contact preferences (Step 3 of 3)

Would you like to receive outage notifications moving forward?   

Select your communications channel of choice:
Home Phone:
Mobile Phone:
Other Phone:
When would you prefer we contact you?:

Would you like to save this selection for future outages?
Yes No

Enter one of the following to continue the selection:
Account Number Last 4 digits of SSN


Energy Saving Tip

Make sure to regularly change the air filters on your HVAC system (at least once per month). Old, clogged filters are far less efficient than new ones.


Call 811 Before You Dig

The safe and legal way to dig is to know what's below ground before you start.