Customer Support

Report an Electric Outage

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Primary Account Phone Number*
Please enter the 10-digit phone number associated with your Xcel Energy account.

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Having problems reporting an outage? Text OUT to 98936 to report an outage.

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To check the status of your outage, text STAT to 98936.

To report an emergency, call 911.


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Energy Saving Tip

What's the point in filling your home with cool or warm air, only to have it disappear? Invest in high quality insulation to help keep temperature-controlled air where it belongs.

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Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.