Customer Support

Report an Electric Outage

Account Information (Step 1 of 3)

*Your 9-digit premises number can be found on your Xcel Energy bill below "Electricity Service Details." *Please enter the 10-digit phone number associated with your Xcel Energy account.

Update your contact preferences (Step 3 of 3)

Would you like to receive outage notifications moving forward?   

Select your communications channel of choice:
Home Phone:
Mobile Phone:
Other Phone:
When would you prefer we contact you?:

Would you like to save this selection for future outages?
Yes No

Enter one of the following to continue the selection:
Account Number Last 4 digits of SSN


Energy Saving Tip

Make sure to regularly change the air filters on your HVAC system (at least once per month). Old, clogged filters are far less efficient than new ones.


Gas Meter Safety

Keep your natural gas meter dry and clear of snow and ice at all times to avoid the potential for dangerous indoor natural gas buildup.

Xcel Energy MaritzCX

We'd welcome your feedback!

Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.

The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit

This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.

Privacy Policy