Customer Support

Report an Electric Outage

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Account Information

Primary Account Phone Number*
Please enter the 10-digit phone number associated with your Xcel Energy account.

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Having problems reporting an outage? Text OUT to 98936 to report an outage.

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To check the status of your outage, text STAT to 98936.

To report an emergency, call 911.


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Energy Saving Tip

What's the point in filling your home with cool or warm air, only to have it disappear? Invest in high quality insulation to help keep temperature-controlled air where it belongs.

Gas Meter Safety

Keep your natural gas meter dry and clear of snow and ice at all times to avoid the potential for dangerous indoor natural gas buildup.