Customer Support

Report an Electric Outage

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Please enter the 10-digit phone number associated with your Xcel Energy account.

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Having problems reporting an outage? Text OUT to 98936 to report an outage.

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To check the status of your outage, text STAT to 98936.

To report an emergency, call 911.


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Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)

Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.