Customer Support

Report an Electric Outage

Account Information (Step 1 of 3)

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*Your 9-digit premises number can be found on your Xcel Energy bill below "Electricity Service Details." *Please enter the 10-digit phone number associated with your Xcel Energy account.


Update your contact preferences (Step 3 of 3)


Would you like to receive outage notifications moving forward?   

Select your communications channel of choice:
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When would you prefer we contact you?:

Would you like to save this selection for future outages?
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Enter one of the following to continue the selection:
Account Number Last 4 digits of SSN


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Energy Saving Tip

Make sure to regularly change the air filters on your HVAC system (at least once per month). Old, clogged filters are far less efficient than new ones.

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Gas Meter Safety

Keep your natural gas meter dry and clear of snow and ice at all times to avoid the potential for dangerous indoor natural gas buildup.

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