Customer Support

Report an Electric Outage

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Primary Account Phone Number*
Please enter the 10-digit phone number associated with your Xcel Energy account.

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Having problems reporting an outage? Text OUT to 98936 to report an outage.

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To check the status of your outage, text STAT to 98936.

To report an emergency, call 911.


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Energy Saving Tip

Set your hot water heater to no higher than 120 degrees Fahrenheit. This isn't just energy smart—it's also safer, since it reduces the likelihood of accidental burns.

Preventing Carbon Monoxide Poisoning

Install carbon monoxide detectors and annually hire a qualified contractor to inspect your home for proper ventilation.