Customer Support

Report an Electric Outage

Account Information (Step 1 of 3)

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*Your 9-digit premises number can be found on your Xcel Energy bill below "Electricity Service Details." *Please enter the 10-digit phone number associated with your Xcel Energy account.


Update your contact preferences (Step 3 of 3)


Would you like to receive outage notifications moving forward?   

Select your communications channel of choice:
Email
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Home Phone:
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When would you prefer we contact you?:

Would you like to save this selection for future outages?
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Enter one of the following to continue the selection:
Account Number Last 4 digits of SSN


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Energy Saving Tip

What's the point in filling your home with cool or warm air, only to have it disappear? Invest in high quality insulation to help keep temperature-controlled air where it belongs.

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Electrical Appliance Safety

Always keep appliances clean, operating properly, and clear of obstructions. Unplug them when cleaning or repairing to avoid serious injury.

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