Customer Support
Xcel Energy
  1. Home
  2. Outage & Emergencies

Outages & Emergencies

Text OUT to 98936 to report an outage. Text STAT to 98936 to check the status of your outage. You can also check the status of your outage online or via the mobile app.

My power's out. Now what?

Have questions about outages? Learn more with the Outages FAQ.

Xcel employee talking into two way radio

Preparing for Outages

Before a storm hits, make sure you and your home are prepared for anything.

Be prepared for an outage

Get outage information the way you want it. Update your notifications.

Flooding concerns? Follow these tips to stay safe.

Generic city roadway

Outdoor Lighting Outages

Don't get left in the dark. Report a street light outage or check the status of an outage.

Report an outdoor lighting outage

Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)

chat bubble logo

Maintaining Customer-Owned Service Lines

If you have gas or electric lines feeding a detached garage, workshop, pool heater, outdoor gas grill, or other location on your property, you need to know that you are responsible for maintaining them.

Company

Energy Portfolio

Environment

Community

Working With Us

Customer Support

© 2019 Xcel Energy Inc. All rights reserved.

Xcel Energy MaritzCX

We'd welcome your feedback!

Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.

The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit

This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.

Privacy Policy