Customer Support

Outages & Emergencies

Text OUT to 98936 to report an outage. Text STAT to 98936 to check the status of your outage. You can also check the status of your outage online or via the mobile app.

My power's out. Now what?

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Preparing for Outages

Before a storm hits, make sure you and your home are prepared for anything.

Be prepared for an outage
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Outdoor Lighting Outages

Don't get left in the dark. Report a street light outage or check the status of an outage.

Report an outdoor lighting outage

Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)

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Maintaining Customer-Owned Service Lines

If you have gas or electric lines feeding a detached garage, workshop, pool heater, outdoor gas grill, or other location on your property, you need to know that you are responsible for maintaining them.

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