Xcel Energy's response to COVID-19 Learn More
Outage update for Southeastern Minnesota Customers Learn More
We aim to provide customers with clean, reliable energy as safely as possible. Because contact with electricity can result in serious injury, or even death, we provide the following tips to help you stay safe around electricity.
Downed or low-hanging power lines and damaged electrical equipment have the potential to cause serious injuries or even death. Always assume that electric lines and equipment are energized, even if they do not appear to be "live." We recommended you stay at least 25 feet away from downed lines and 10 feet away from overhead lines.
Do not touch the electric lines or anyone or anything in contact with them. Instead, clear the area immediately and contact Xcel Energy’s emergency number: 800.895.1999. Call 911 in an emergency.
If you're inside a vehicle and a fallen power line is resting on or near your vehicle, do NOT get out. Stay in the vehicle until first responders can safely clear the scene.
Before working outside, first look up and all around to see if there are any overhead power lines above the work area. Keep yourself, your tools and your equipment at least 10 feet away from overhead lines at all times. This includes transporting ladders or other equipment. Be sure to carry all tools horizontally, especially ladders to ensure proper balance and avoid accidental contact. The only safe contact is no contact.
Contact 811 before you dig
Many of today's electric lines are buried underground and could run right through your yard. One free, easy call gets your utility lines marked AND helps protect yourself from unnecessary injury or expense. Contact 811 to have buried utility lines marked by a professional before beginning any digging projects, such as planting a tree, installing a mailbox or building a deck. Once the lines are identified, respect the marks and avoid digging near them. The line may be shallower than you think due to natural shifts in the ground.
Be aware that you might have electric or natural gas lines on your property that you own (e.g., outdoor grills, propane lines, dog fencing) that will not be located.
A programmable thermostat can help you save big on energy costs, adjusting the temperature when you're at work, at play, or asleep.
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