Customer Support

Contact Us Form

Typically, we respond to inquiries within 24 hours; however, due to an increase in submissions between May and October, processing may take longer. Please see our estimated response time below, or call us at 1-800-895-4999 for immediate assistance. If you need assistance with your Business, please call us at 1-800-481-4700, Monday through Friday, 8 a.m. to 5 p.m.


Are you experiencing an electric outage or gas outage or emergency? 


Electric Outage

or call 1-800-895-1999


Gas Emergency or Outage

If you've detected a gas leak, please move a safe distance away before calling for help.

911 in an emergency

1-800-895-2999 to report an outage

If you are experiencing other issues with gas service, such as possible gas pressure issues, damage to the gas meter, a noisy gas meter, etc., we also ask
that you call us at 1-800-895-2999 to report the issue.