Customer Support

Medical Affordability Program

The Medical Affordability Program is a special energy assistance program available from Xcel Energy and our partner, the Energy CENTS Coalition, a community-based organization that promotes more affordable utility service for low- and fixed-income Minnesotans with special medical needs. 

Based on household income, the customer will be required to pay a set amount each month for electricity. Each time a payment is made, Xcel Energy will retire a portion of the past due amount on the bill.

The program is available to Xcel Energy customers who meet all of the following requirements:

Additional Resources

Medical Affordability Info Sheet and Application (PDF)

Medical Affordability Application (Hmong)

Medical Affordability Application (Somali)

Medical Affordability Application (Spanish)

Critical Life-Sustaining Medical Equipment and Emergency Form (PDF)

Energy Saving Tip Icon

Energy Saving Tip

Energy-efficient appliances and light bulbs may cost a bit more up front, but they can save big money over the life of the product. Plus, some energy-efficient equipment may be eligible for rebates to offset the initial cost.

chat bubble logo

Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.