Customer Support

Wisconsin Energy Assistance

Energy Assistance funds may be available to assist you with your energy bills or provide weatherization services for your home.

Get Help Paying Your Bill

Are you struggling to pay your bill? If you need more time to pay the amount owed, we can help with a pay arrangement or give you information about how to apply for energy assistance.

If you are able to pay the amount owed within three months, it’s easy to set up pay arrangements online through My Account. You can also call us at 800-895-4999 to discuss pay arrangements with our representatives and receive referrals to community resources. We’re here to help.

Community Resources

Heat for Heroes

Heat for Heroes is a charitable initiative providing extra assistance to our Wisconsin veterans in need. If you or your loved one is a veteran requiring this critical safety survival net, please contact Heat for Heroes for information.

Contact Information:

Keep Wisconsin Warm/Cool Fund (KWWF)

KWWF is a statewide, non-profit charitable effort established in 1996 to keep the heat and power on for our most vulnerable Wisconsinites (elderly, disabled, working families, veterans). Through public, private, and community partnerships, KWWF may be able to provide you with preventative services and financial assistance to alleviate potential life-threatening energy-related emergencies.

Contact Information:

United Way of Wisconsin

The 2-1-1 statewide resource is free and provides you with referrals to agencies or organizations within the community. Included is advocacy for those with barriers such as language or comprehension, information on crisis intervention programs, and details for other programs such as utility assistance.

Contact Information:

Wisconsin Home Energy Assistance Program (WHEAP)

WHEAP provides assistance for heating costs, electric costs, and energy crisis situations. Operating with federal and state funding, the program provides assistance to households across the state to help lower the burden incurred with monthly energy costs. Most types of fuel are eligible to receive assistance. Whether you use wood, propane, natural gas, electricity, or fuel oil to heat your home, energy assistance is available if you qualify.

Contact Information:

Energy Saving Tip

Create your own shade by planting a tree in a strategic location in your yard to block sunlight from pouring into your windows. It doesn't get much more green than a tree!

Call 811 Before you Dig

The safe and legal way to dig is to know what’s below ground before you start.

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