Customer Support

Averaged Monthly Payment

Does your energy bill rise and fall with the seasons?

We know that receiving a consistent bill each month makes budgeting a lot easier. The Averaged Monthly Payment service makes each bill about the same amount all year, at no additional charge.

How it works

With Averaged Monthly Payment, we take into account your energy costs, historical usage and seasonal changes in energy use. We calculate your average costs and then spread that cost over the entire year.

The 12th month is when everything gets settled up, and you may end up with either a credit or a charge. If you're trending substantially up or down from the average, we may adjust your monthly payment during the year to prevent a surprise in the 12th month.


Any residential or business Xcel Energy customer from any state may enroll in Averaged Monthly Payment.

Large businesses in Michigan, Wisconsin, Texas, New Mexico, and Colorado may also qualify.

How to get started

To enroll in Averaged Monthly Payment, choose from the following options:

Re-enrollment and cancellation

You will be automatically re-enrolled in Averaged Monthly Payment each year. While your account remains in good standing with Xcel Energy, you may stay in the program as long as you like.

You may cancel any time by calling 1-800-895-4999. If you cancel, the current balance of your account becomes due immediately.

If you have two non-payments during the program year, you will be removed from the program and the full balance will be due at that time.

Need help paying your bill?

Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)


Electrical Appliance Safety

Always keep appliances clean, operating properly, and clear of obstructions. Unplug them when cleaning or repairing to avoid serious injury.

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