Customer Support

Outdoor Lighting Outages

Report an Outdoor Lighting Outage Online

Report an Outage OR Check Status of a Report

Report an Outdoor Lighting Outage by Phone

In Minnesota, North Dakota, or South Dakota: 1-800-960-6235

In Wisconsin or Michigan: 1-800-628-2121 (choose option 2)

In Colorado, New Mexico, or Texas: 1-800-895-4999

Report an Electric Emergency or Power Outage

If your power is out or you have an electric emergency, please do not use the online form. Instead, call the Xcel Energy Electric Outage number at 1-800-895-1999.

Energy Saving Tip

Set your hot water heater to no higher than 120 degrees Fahrenheit. This isn't just energy smart—it's also safer, since it reduces the likelihood of accidental burns.


Electrical Appliance Safety

Always keep appliances clean, operating properly, and clear of obstructions. Unplug them when cleaning or repairing to avoid serious injury.

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