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Customer Support

Residential Trade Partner Resource Center

There are numerous benefits to being an Xcel Energy Trade Partner. While we don't endorse specific contractors, customers do visit our website to find a contractor listed in their area. By registering, you can be on that customer-facing list. You'll also receive program information and communications from us.

In the event of a trade partner promotion offering special incentives, only registered contractors can be tracked and rewarded. You'll be among the first to receive notice and details on other new Xcel Energy programs.

Getting Started

You will be listed as a currently registered contractor on the public search page after you have completed all registration requirements for each respective program.

Another reason to register

Stay in front of your customers. Pull away from the pack by meeting Xcel Energy’s efficiency standards. Customers love rebates.

Additional Information

With just your contractor ID, you can offer rebates for evaporative coolers, water heaters, and mini-split heat pumps.

If you want to offer high-efficiency air conditioning rebates, you need a NATE certificate in AC, ASHP or GSHP, and you must complete the online required AC Sales and AC Install training class (external links).

If you want to offer insulation and air sealing rebates, you must have a BPI certification (external), use a blower door, and do a CAZ test after air sealing is done. You must also complete the online required IAS training class (external).

Rebate Resources

Need more rebate applications and/or brochures? Order more.
Xcel Energy Rebate Information
Xcel Energy Store 
AHRI Certificates (external link) - used to prove HVAC efficiency.
Information on Online (Digital) Applications (external link) 
Bookmark the link to the Online Application 
HVAC and BPI credits (online training, some cost): www.minnicktc.com

Printable Resources

Rebate Contact Information

Send scanned rebate packets to: residentialrebates@xcelenergy.com
Send corrected rebate packets to: rebatecorrections@xcelenergy.com
Contact our Energy Experts at: ee-team@xcelenergy.com

General Contact Information

Ann Kirkpatrick, Trade Relations Manager: ann.kirkpatrick@xcelenergy.com
Suzanne Thieschafer, Marketing Assistant: Suzanne.c.thieschafer@xcelenergy.com

Home Energy Audit and Home Performance participants' contact: cory.allen@clearesult.com

Xcel Energy Residential Customer Service: 800-895-4999
Boulder Energy Smart Advisors: 303-544-1000

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Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)

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Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.