Customer Support

Outdoor Lighting Outage Information

Do you have an outdoor lighting outage? Report it now.


Cities are encouraged to share our online outage reporting website and phone number (1-800-960-6235) with residents through bill inserts and newsletters. This may ease your workload, and the sooner a report is made, the sooner we can make necessary repairs.

Repairing Outages

Repairs that Xcel Energy is responsible for are normally completed within two business days from the time we receive notice from a customer. If you need additional information on an outage, please call us at 1-800-960-6235.

Energy Saving Tip

What's the point in filling your home with cool or warm air, only to have it disappear? Invest in high quality insulation to help keep temperature-controlled air where it belongs.


May is National Electric Safety Month

Before beginning an outdoor project, be aware of overhead electric lines and keep yourself, your ladders and tools at least 10 feet away from them.

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