Customer Support

Outdoor Lighting: Additional Information

Rates

Our Outdoor Lighting program has various rates depending on wattage, style of fixture and pole, and specific lighting program selected such as the leased or purchase options.

Street light systems installed and owned by Xcel Energy provide flat rate energy, as well as a full maintenance package. To obtain an estimate for a specific lighting program send us an email or contact us at 1-800-960-6235.

For more information, view our rate schedules

Lighting Location Information for Municipalities

A representative from your municipality can call 1-800-960-6235 to request a list of street light locations for non-metered lights. You can also visit our Street Light and Facility Information Portal (external link). Note: Only one person can register for an account, but the password may be shared with others within the city. You will need your city's account number when registering to view this information.

Request a Nightwatch Light

To request a Nightwatch* installation and/or receive information on installation criteria please call our business office at 1-800-960-6235.

View our Nightwatch light rates Click on A07 Auto Protective Light from the sidebar menu.

Please note: Mercury Vapor lights are no longer available for new installations. Xcel Energy will convert mercury vapor units to high-pressure sodium upon failure of the mercury vapor ballast.

*Nightwatch lights are also referred to as Automatic Protective Lighting Service in Xcel Energy’s rate schedule and on the billing.

LED Security Lights

We are developing our LED Security Lighting program and will have those fixtures available in the near future.

Product Offerings

Below you will find available styles of outdoor lighting. You can also call us at 1-800-960-6235 and we’d be happy to set up an appointment to review options with you in person. Sorry, we can’t meet with individual residents. If you’re a resident, you’ll need to speak with your city hall.

Acorn (Classic)

High Performance Beauty The Classic Acorn combines superior photometrics with exceptional design and sets a new standard for decorative post top luminaries. COLORS: BRONZE, BLACK, AND GREEN. Available on pole style A (aluminum), B, & C only.

Acorn (Antique)

Historic Sophistication The Antique Acorn captures the superior photometrics of the Classic Acorn while adding definitive flair to its design. COLORS: BRONZE, BLACK, AND GREEN. Available on pole style A (aluminum), B, & C only.

Vernon Lamp

The Vernon pleasantly blends an old-fashioned look and classic styling to enhance any outdoor setting. COLORS: BRONZE, BLACK, AND GREEN. Available on pole styles B & C only.

Lantern (with or without spikes)

The Lantern captures the beauty of yesteryear with features that provide both function and form to deliver a warm illumination. COLORS: BRONZE, BLACK, AND GREEN Available on pole styles A (aluminum), B & C only.

Evans

The Evans intelligent design will revitalize any community roadway with sophisticated style. COLORS: BRONZE, BLACK, AND GREEN Available on pole style “D” only.

Colonial

The Colonial luminaire presents an old-fashioned charm in any community setting. COLORS: BRONZE ONLY Available on pole styles A, B, & C.


Traditional

This luminaire stands the test of time with its traditional appeal making it a great match for any neighborhood setting. COLORS: BRONZE ONLY Available on pole style “A” only.

Shoebox

A balanced blend of form and functionality to minimize light trespass and illuminate your roadways with style. COLORS: BRONZE ONLY Available on pole style “A” only.



Rectilinear

The Rectilinear has a straightforward approach to providing optimum light levels and a clear crisp look to your community. COLORS: BRONZE ONLY Available on pole style “A” only.

Cobrahead

The Cobrahead is appreciated for function and form that contributes to the safety and security of well-lit streets for your residents and business patrons. COLORS: GREY ONLY Available on pole style “A” only.



Poles - Styles A, B, C & D

Style A (not shown) 

A round, smooth tapered shaft available in varying heights, anchor based or direct buried. Fiberglass – 18’ or 30’ direct buried. COLORS: BRONZE ONLY Aluminum – 18’ direct buried. COLORS: BRONZE, BLACK & GREEN Aluminum – 30’ base mounted. COLORS: BRONZE & GREEN

Style B - Columbus

An aluminum decorative pole with a 15 ft. fixture mounting height. This pole comes in both a 19 ft. direct buried version and a 15 ft. base mounted with decorative base. COLORS: BRONZE, BLACK & GREEN.

Style C - Washington 

A fluted base mounted pole with a 15 ft. fixture mounting height. Available in both fiberglass and aluminum. COLORS: BRONZE, BLACK & GREEN.

Style D - Evans 

A decorative base mounted fluted aluminum pole with a 25 ft. fixture mounting height. COLORS: BRONZE, BLACK, & GREEN. Available only with the Evans fixture.

Contact Us

We’re here to help! Contact our professional and courteous support services team for any of your outdoor lighting questions, concerns, or streetlight outage reporting.

825 Rice Street 3rd Floor
St. Paul, MN 55117

Phone: 1-800-960-6235
Email: outdoorlighting@xcelenergy.com
Hours: 7:30 a.m. to 4:00 p.m. Monday through Friday (with the exception of holidays)

Additional Resources

View Streetlight Outage Report Status

Flexible Choices

Designer Plus

Reduce your monthly operating expenses by paying for installation and equipment at the time of construction. 

Construction Cost = Total Cost of Installation 

Maintenance Cost = $5.00 - $8.00 Monthly (based on lamp wattage & underground/overhead service) 

Benefits 

  • Reduces your monthly operating budget 50% by paying for the installation of the product up front 
  • Significantly increased product options from standard to decorative lighting 
  • Worry-free full maintenance package 

Standard Lease 

Lease your system over 25 years with little or no capital up front. 

Construction Cost = Approximately $0 - $1000 (based on normal installation requirements to unusual installation requirements) 

Maintenance Cost = $10.00 - $18.00 Monthly (based on lamp wattage & underground/overhead service) 

Benefits 

  • Allows you to defer most of the costs of installation of our standard traditional lighting into a monthly operating budget 
  • Worry-free full maintenance package

Monthly Operating Expenses

Based on the installation package and product type, your monthly rate may include energy, maintenance or a combination of both. Rates are determined using the following criteria: 

  • Xcel Energy owned vs. customer owned system 
  • Overhead vs. underground facilities 
  • Lamps from 70 to 1000 watts with an option of High Pressure Sodium (HPS) or Metal Halide 
  • Standard vs. decorative fixture and pole 
  • Partial maintenance vs. full maintenance 

Rates for Xcel Energy-owned systems, including maintenance and energy, range from $5.45 to $40.10 per month. Maintenance only for customer owned systems ranges from $2.15 to $17.15 per month

Maintenance Services

Full Maintenance Package

Includes: 

  • Replacement of burned-out lamps, broken or damaged glassware, failed ballasts, starters, electronic photo-controls & fuses and worn gaskets 
  • Scheduled group lamp replacement 
  • Cleaning lens and interior of luminaire 

Xcel Energy will perform the above maintenance items in addition to supplying and stocking materials, making all repairs and replacement of luminaires, wiring and poles. 

Fixture Maintenance Package

Includes: 

  • Replacement of burned-out lamps, broken or damaged glassware, failed ballasts, starters, electronic photo-controls & fuses and worn gaskets 
  • Scheduled group lamp replacement 

Customer will make all repairs and replacements, except those maintenance items above, which shall be performed by Xcel Energy. 

Partial Maintenance Package A 

Includes: 

  • Replacement of burned-out lamps, failed electronic photo-controls & fuses 
  • Cleaning lens and interior of luminaire 
  • Scheduled group lamp replacement 

Customer will make all repairs and replacements, furnishing and installing all replacement glassware, gaskets, ballasts and starters except those maintenance items above which shall be performed by Xcel Energy. 

Partial Maintenance Package B

Includes: 

  • Replacement of burned-out lamps, failed electronic photo-controls & fuses 
  • Cleaning lens and interior of luminaire 
  • Scheduled group lamp replacement 
  • Furnish labor only to install customer furnished glassware, ballasts, starters and gaskets 

Customer will purchase and stock at a convenient location, all glassware, ballast assemblies, starters and gaskets.

Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)

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May is National Electric Safety Month

Before beginning an outdoor project, be aware of overhead electric lines and keep yourself, your ladders and tools at least 10 feet away from them.

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