Customer Support

Flexible Choices

Designer Plus

Reduce your monthly operating expenses by paying for installation and equipment at the time of construction. 

Construction Cost = Total Cost of Installation 

Maintenance Cost = $5.00 - $8.00 Monthly (based on lamp wattage & underground/overhead service) 

Benefits 

  • Reduces your monthly operating budget 50% by paying for the installation of the product up front 
  • Significantly increased product options from standard to decorative lighting 
  • Worry-free full maintenance package 

Standard Lease 

Lease your system over 25 years with little or no capital up front. 

Construction Cost = Approximately $0 - $1000 (based on normal installation requirements to unusual installation requirements) 

Maintenance Cost = $10.00 - $18.00 Monthly (based on lamp wattage & underground/overhead service) 

Benefits 

  • Allows you to defer most of the costs of installation of our standard traditional lighting into a monthly operating budget 
  • Worry-free full maintenance package

Monthly Operating Expenses

Based on the installation package and product type, your monthly rate may include energy, maintenance or a combination of both. Rates are determined using the following criteria: 

  • Xcel Energy owned vs. customer owned system 
  • Overhead vs. underground facilities 
  • Lamps from 70 to 1000 watts with an option of High Pressure Sodium (HPS) or Metal Halide 
  • Standard vs. decorative fixture and pole 
  • Partial maintenance vs. full maintenance 

Rates for Xcel Energy-owned systems, including maintenance and energy, range from $5.45 to $40.10 per month. Maintenance only for customer owned systems ranges from $2.15 to $17.15 per month

Maintenance Services

Full Maintenance Package

Includes: 

  • Replacement of burned-out lamps, broken or damaged glassware, failed ballasts, starters, electronic photo-controls & fuses and worn gaskets 
  • Scheduled group lamp replacement 
  • Cleaning lens and interior of luminaire 

Xcel Energy will perform the above maintenance items in addition to supplying and stocking materials, making all repairs and replacement of luminaires, wiring and poles. 

Fixture Maintenance Package

Includes: 

  • Replacement of burned-out lamps, broken or damaged glassware, failed ballasts, starters, electronic photo-controls & fuses and worn gaskets 
  • Scheduled group lamp replacement 

Customer will make all repairs and replacements, except those maintenance items above, which shall be performed by Xcel Energy. 

Partial Maintenance Package A 

Includes: 

  • Replacement of burned-out lamps, failed electronic photo-controls & fuses 
  • Cleaning lens and interior of luminaire 
  • Scheduled group lamp replacement 

Customer will make all repairs and replacements, furnishing and installing all replacement glassware, gaskets, ballasts and starters except those maintenance items above which shall be performed by Xcel Energy. 

Partial Maintenance Package B

Includes: 

  • Replacement of burned-out lamps, failed electronic photo-controls & fuses 
  • Cleaning lens and interior of luminaire 
  • Scheduled group lamp replacement 
  • Furnish labor only to install customer furnished glassware, ballasts, starters and gaskets 

Customer will purchase and stock at a convenient location, all glassware, ballast assemblies, starters and gaskets.

LED Security Lights

While we currently do not offer LED Security Lights, we will be making the following models available in the near future.

Area Lighting 100 Watt Shielded

Area Lighting 250 Watt Shielded

Area Lighting 250 Watt Unshielded

Area Lighting Directonal Floodlight

Energy Saving Tip

A programmable thermostat can help you save big on energy costs, adjusting the temperature when you're at work, at play, or asleep.

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Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.

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