Customer Support

Application Screening Process

Once received, an application must first be deemed complete. This means a high level review indicated all necessary information is in hand and we can provide meaningful feedback. If the type and size of the generation is eligible for screening, the interconnection request is checked against several broad screening criteria. If the site passes all checks, the request can bypass the full engineering study process and proceed directly to an interconnection agreement. Failure of any screening criterion does not automatically disqualify the site from being able to interconnect. However, it typically means that a more detailed engineering analysis is needed. Sometimes a screen failure can be addressed with a known mitigation and estimate without requiring a detailed study. 

Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)

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Maintaining Customer-Owned Service Lines

If you have gas or electric lines feeding a detached garage, workshop, pool heater, outdoor gas grill, or other location on your property, you need to know that you are responsible for maintaining them.

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