Customer Support

Winter Construction

In most cases, Xcel Energy can install services all year. However, you can avoid winter construction charges (PDF) by having your site ready for service before winter conditions exist.

Winter conditions include any of the following:

The construction crew foreman will determine whether winter conditions exist prior to installing your service. Where severe winter conditions exist, the customer may choose to take temporary service. The designer will provide you with a cost estimate.

If a natural gas main is not available on the side of the street on which you are building, notify Xcel Energy by October 1 so we can make the necessary arrangements to serve you.

Standard installation is considered an installation of a service lateral only.

Gas service laterals are facilities installed from the gas main to the Xcel Energy designated delivery point of connection to the customer’s structures.

Electric service laterals are underground or overhead secondary voltage conductors from the transformer or the closest underground pedestal to the Xcel Energy designated customer’s electric service entrance equipment.

Therefore, installation of any necessary additional cable, transformer and/or other equipment is considered non-standard and must be individually priced. Consideration of these charges should be determined prior to lot pricing. Contact the Builders Call Line for information on who the electric designer will be to provide you with a cost estimate.

You may incur additional charges for surface or subsurface conditions that impede the installation of distribution facility.

Additional Resources

Service Request Sheet (PDF)

Sketch (PDF)

Builders Call Line

Energy Saving Tip

Energy-efficient appliances and light bulbs may cost a bit more up front, but they can save big money over the life of the product. Plus, some energy-efficient equipment may be eligible for rebates to offset the initial cost.

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Signs of an Overloaded Electrical System

Lights that flicker, dim or blink and warm or discolored wall plates may be warnings of an overloaded electrical system.

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