Customer Support

Manage Your Account with Voice Control

To make it easier for you to get things done, we designed an Action on Google Assistant. Whether you're on your mobile phone, smart speaker, or Google Home Hub, we're here to help.

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What can I do with the voice app?

Phone showing voice control account balance

Check Your Account Balance

Monitor your account balance and payment due date using voice control.

Phone using voice app to pay bill

Pay Your Bill

Use your voice to make a payment while you’re on the go.

How do I set up the voice app?

  1. Make sure you have the Google Assistant installed on your mobile device. This can be downloaded from Google Play or the App Store.  
  2. Open the Google Assistant app and say "What is my Xcel Energy account balance?"  
  3. Agree to link your Xcel Energy account to Google.
  4. You will be asked to log in using your My Account username and password. Your username may be your email address. 
  5. Once you have logged in successfully, you will be able to use the action by saying “Hey Google, what is my energy bill?" This will work on any device that has the Google Assistant.  
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 Google and Google Home are trademarks of Google LLC.

Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)

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