Customer Support

Manage Your Account with Voice Control

To make it easier for you to get things done, we designed an Action on Google Assistant. Whether you're on your mobile phone, smart speaker, or Google Home Hub, we're here to help.

 Apple StoreGoogle Play Store 

What can I do with the voice app?

Phone showing voice control account balance

Check Your Account Balance

Monitor your account balance and payment due date using voice control.

Phone using voice app to pay bill

Pay Your Bill

Use your voice to make a payment while you’re on the go.

How do I set up the voice app?

  1. Make sure you have the Google Assistant installed on your mobile device. This can be downloaded from Google Play or the App Store.  
  2. Open the Google Assistant app and say "What is my Xcel Energy account balance?"  
  3. Agree to link your Xcel Energy account to Google.
  4. You will be asked to log in using your My Account username and password. Your username may be your email address. 
  5. Once you have logged in successfully, you will be able to use the action by saying “Hey Google, what is my energy bill?" This will work on any device that has the Google Assistant.  
Additional Information Additional Information

 Google and Google Home are trademarks of Google LLC.

Energy Saving Tip

Create your own shade by planting a tree in a strategic location in your yard to block sunlight from pouring into your windows. It doesn't get much more green than a tree!

chat bubble logo

Look Up. Look Out. Stay Safe.

Be very aware of overhead power lines coming into your home. Always keep yourself, your ladders and tools at least 10 feet away.

Xcel Energy MaritzCX

We'd welcome your feedback!

Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.

The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit

This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.

Privacy Policy