Xcel Energy annually sets goals to ensure performance around strategic priorities. The table below includes corporate and business unit targets, 2013 results and 2014 goals, specific to our strategic priorities.
|Priority||2013 Goal||2013 Performance||2014 Goal|
|Safety||Achieve public safety index rating of 100||Achieved public safety index rating of 135||Achieve public safety index rating of 100|
|Achieve OSHA recordable incident rate of 1.42 or lower||Achieved OSHA recordable incident rate of 1.24||Achieve OSHA recordable incident rate of 1.17 or lower|
|Customer Focus||N/A||Managed growth of operating and maintenance expenses at 5.9 percent||Manage growth of operating and maintenance expenses at 2.2 percent|
|Achieve customer value survey rating of 85 percent||Achieved customer value rating of 87 percent||Achieve customer value survey rating of 86 percent|
|Workforce Development||Achieve employee engagement survey rate of 82||Achieved employee engagement survey rate of 81.5||Achieve employee engagement survey rate of 82|
|Operational Excellence||Achieve SAIDI (System Average Interruption Duration Index) of 80 minutes||Achieved SAIDI rate of 81 minutes; based on IEEE methodology, achieved a SAIDI rate of 95 minutes||Achieve SAIDI rate of 97 minutes, based on IEEE methodology1|
|Achieve UOR (Unplanned Outage Rate) of 5.5||Achieved UOR of 5.1||Achieve UOR of 5.0|
|Attractive Return for Shareholders||Meet earnings target range of $1.85 to $1.95||Ongoing diluted earnings per share were $1.95||Meet earnings target range of $1.90 to $2.05 per share|
|Meet authorized return target of 9.15 to 9.25 percent||Earned authorized return of 9.43 percent||Meet authorized return target of 8.84 to 9.05 percent|
|Environment||Achieve SO2 intensity of 3.57 lbs/MWh||Achieved SO2 intensity of 3.11 lbs/MWh||Achieve SO2 intensity of 2.83 lbs/MWh|
|Achieve NOx intensity of 1.87 lbs/MWh||Achieved NOx intensity of 1.79 lbs/MWh||Achieve NOx intensity of 1.74 lbs/MWh|
|Reduce CO2 emissions 20 percent from 2005 levels by 2020||Reduced CO2 emissions 19 percent from 2005 levels||Reduce CO2 emissions 20 percent from 2005 levels by 2020|
|Achieve energy savings of 874 GWh2||Achieved energy savings of 916 GWh2||Achieve energy savings of 878 GWh2|
|Meet Colorado and Minnesota Renewable Energy Standard goals of 30 percent by 2020||Estimated compliance with all state renewable standards and objectives through at least 2020||Meet Colorado and Minnesota Renewable Energy Standard goals of 30 percent by 2020|
|Strong Community and Civic Engagement||Achieve 44 percent employee participation in the annual United Way campaign||Achieved 47 percent employee participation in the annual United Way campaign||Achieve 48 percent employee participation in the annual United Way campaign|
|1 Starting in 2014, Xcel Energy will calculate and track SAIDI performance using methodology provided by the Institute of Electrical and Electronics Engineers (IEEE); this methodology is more commonly used in the industry and incorporating it improves our ability to benchmark Xcel Energy’s performance against other utilities.
2 Includes only results for Colorado, Minnesota and New Mexico. Total energy savings for customers in all states was about 985 GWh in 2013.