COVID-19 Response Alert

COVID-19 Response: Alert

Xcel Energy's response to COVID-19 Learn More

Customer Support

Site Requirements

Site requirements ensure everyone’s safety and keep your project on track.

When considering the layout for a new building or home, it's critical to keep in mind that the project design must comply with a set of clearance and installation requirements for natural gas and electric utilities. Please see Designing Your Project to get more information on utility layout and required easements.

Service Request Timeline

NewConstruction_Processmap_Design_Desktop.png

Detailed process map (PDF)

Electric Standards

Our Xcel Energy Standards of Installation and Use Manual (PDF) is your best resource to find and share information with all trades supporting your project. Work with your assigned representative to find out how this information applies to your project.

Commonly used requirements have been included below for easy access.

Underground Pad Mount Transformers Underground Pad Mount Transformers
Secondary Connection Cabinets (SCC) Secondary Connection Cabinets (SCC)
Electric Meter Installation Standards Electric Meter Installation Standards

Natural Gas Line Trenching and Backfill Requirements

Depth of Cover over Natural Gas Mains Depth of Cover over Natural Gas Mains
Depth of Cover over Natural Gas Services Depth of Cover over Natural Gas Services
Required Backfill Required Backfill

Natural Gas and Electric Line Joint Trench Requirements

Joint Trench Installation Requirements Joint Trench Installation Requirements
Installing Plastic Conduits or "Sleeves" Installing Plastic Conduits or "Sleeves"

Safety Information

Call before you dig

It is a legal requirement to call 8-1-1 before you dig to receive proper location markings of underground utilities. Please click here for the required lead time for your area.

Exposed lines or gas odor

If our lines are exposed or you smell a gas odor, call 911 and 800-895-2999 immediately.

Damaged lines

If lines become damaged and cause the escape of gas, call 911 and 800-895-2999 immediately.

Installation and Connection References Installation and Connection References
Resources and Contact Us Resources and Contact Us

Ready for the next step?

Learn what to expect in the next step of your project.

Learn about construction

Energy Saving Tip Icon

Energy Saving Tip

Energy-efficient appliances and light bulbs may cost a bit more up front, but they can save big money over the life of the product. Plus, some energy-efficient equipment may be eligible for rebates to offset the initial cost.

chat bubble logo

Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.