We are excited to support your new project and look forward to becoming your energy provider. To prepare for the journey ahead, please review the key phases of installing and connecting service and tips to keeping your project on track.
Service requests can take anywhere from 4 weeks to 6+ months to complete. The wide range is dependent on several factors, including:
We recommend you submit your service requests at least 90 days before your desired completion date to accommodate for these dependencies.
See the Applying for Service section to find out how and what you need to apply using our online application. If your project requires a new meter, it is important that the address on the application matches the address of inspection release.
Visit our Site Requirements page to obtain equipment clearances and standards of installation. Safe and reliable service is our number one priority, and we will need to understand the layout of your project. Make sure to submit a site plan or plat with your application.
Your project may require a fee for the installation of new equipment. Visit Paying for Construction to see ways you can make a payment.Be sure to submit payment, signed contracts and signed utility easements, if required.
Please review the Site Readiness Checklist (PDF) to ensure your site is ready for installation of gas and/or electric facilities. This will ensure our crews can safely install new equipment in a timely manner.
Mud, ice, frost, and snow can all delay construction. Depending on the time of year, your project could encounter winter construction charges or be delayed due to mandated digging moratoriums by cities or counties. Work with your local authority to better understand any potential conflicts. Reference additional winter construction information.
Before we can set your new meter, the public authority must submit an approved inspection to Xcel Energy. Reference Construction and Inspection to find more information.
Find out how and what you need to complete your request for new service.
Thank you for visiting Xcel Energy. You have been selected to participate in a brief customer satisfaction survey to let us know how we can improve your experience.
The survey is designed to measure your entire experience, so please look for it at the conclusion of your visit
This survey is conducted by an independent company MaritzCX, on behalf of the site you are visiting.