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Customer Support

Applying for Service

The first step to installing and connecting service is applying.

Total project duration typically takes three to six months. Weather, permits, and the scope of your project can all impact the time frame of installing and connecting service. Please visit Planning Your Project for tips on how to keep your project on track.

Note: It can take up to 3 business days to process your application.

New construction process map application service

Detailed process map (PDF)

How to Apply for Service

FastApp is our online application tool that offers the quickest and most effective way to apply for new service. Customers who use FastApp are invited to build an online profile, which makes it easier to create service applications for all services we offer, saving you time. To learn how to get started, download our helpful PDF guide or view our instructional video.

FastApp Application

Service Activation Applications Service Activation Applications

What You'll Need to Apply

Before you apply, you'll need to gather information based on your project site:

Other Services Offered

Contact Us

Builders Call Line
P.O. Box 569
Denver, CO 80201

Phone: 800-628-2121
Hours: 7 a.m. –  5 p.m.

Questions? Email us.


Installing and Connecting Service FAQ

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Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)

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Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.