Customer Support

Price, Terms & Conditions

Northern States Power Company - Minnesota, a subsidiary of Xcel Energy, is mandated by state law to provide all of our customers with at least the following percentages of electricity from renewable resources: 18% by 2012, 25% by 2016, and 30% by 2020. The costs associated with such renewable resources are included in each electricity customer's monthly electric bill. The energy you purchase through Renewable*Connect is in addition to the renewable energy generation we provide as required by law.

Pricing and Billing

A Renewable*Connect charge will appear as a separate line item on your monthly Xcel Energy bill and is determined based on the number of kilowatt-hours (kWh) you purchased. The current month-to-month contract price is $3.60 per 100 kWh block. In addition, you will receive a fuel cost credit, which decreases the net cost of Renewable*Connect. The 2020 premium varies slightly based on the contract term as follows.

 Monthly5 Years10 Years
Price per Block $3.62 $3.33 $3.28
Average Fuel Cost Credit* $2.52 $2.52 $2.52
Net Price per Block $1.10 $0.81 $0.76

*Based on the 2019 average Fuel Cost Credit for Minnesota residential electric customers

NOTE: The cost will vary slightly each year for the 5-Year and 10-Year contract participant as follows:

5-Year $3.243 $3.280 $3.317 $3.330 $3.345 $3.361 $3.429 $3.497 $3.569 $3.642
10-Year $3.193 $3.230 $3.267 $3.280 $3.295 $3.349 $3.404 $3.460 $3.519 $3.580

If your electricity use is less than your level of Renewable*Connect commitment in a given month, you will be charged only for what you use. Actual costs will vary based on actual usage and monthly fuel credit variations.

Contract Term

Renewable*Connect is offered a) month-to-month (no term minimum), b) 5 year term, c) 10 year term. For all month-to-month participates, your subscription will continue each month unless you notify us of a change in your subscription. Customers may either call 800-895-4999 or email to cancel their commitment. Please allow 30 days for a change to be effective.

Customers that terminate 5-year or 10-year contracts prior to the contract end date shall be subject to a termination fee. This fee is equal to the customer’s actual Renewable*Connect energy usage for the last 12 months multiplied by a per kWh amount of $0.01. (e.g. for a typical residential customer using 8,000 kWh annually signed up for 100% Renewable*Connect would pay about an $80 termination fee.)

Resource Mix

Renewable*Connect is supplied with energy from 50 MW of Minnesota wind and 25 MW of Minnesota solar.

100% Green Energy

Renewable*Connect is Green e-Energy certified, and meets the environmental and consumer-protection standards set forth by the nonprofit Center for Resource Solutions. Learn more at

Additional Information

For a complete list of the resources included in Renewable*Connect, view the Product Content Label. To learn more, review the Frequently Asked Questions. You can also call us at 800-895-4999 (residential) and 800-481-4700 (business) or email us at

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Energy Saving Tip

Energy-efficient appliances and light bulbs may cost a bit more up front, but they can save big money over the life of the product. Plus, some energy-efficient equipment may be eligible for rebates to offset the initial cost.

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Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.