Customer Support

Switch to Natural Gas

Save money by switching to natural gas

If you’re currently using propane or fuel oil, you could save real money by making the switch to natural gas. A typical Xcel Energy residential customer can save hundreds of dollars each year.

Clean, safe natural gas is domestically produced and is available on demand. That means you won't have to worry about fuel supply getting low.

Calculate your estimated savings

Builders, start here to learn more

We will install the natural gas line from your property line up to 75 feet to point of service at no charge. A construction charge may apply in the case of longer runs or unusual conditions. A one-time account set-up fee will apply to new customers and will be included in your first natural gas bill.

How to Apply for Service

FastApp is our online application tool that offers the quickest and most effective way to apply for new service. To learn how to get started, download our helpful PDF guide or view our instructional video.

 FastApp Application

If you’re in natural gas expansion areas of Barnesville, Holdingford, Pillager or Ulen/Hitterdal calculate the estimated savings for your area. If you have additional questions, please leave a message at 1-800-894-3368 or send an email. Please include your name, phone number, address and city. We'll contact you about next steps, answer your questions and provide you with information about potential rebates.

Service Activation Applications Service Activation Applications

Frequently Asked Questions

How does Xcel Energy run the natural gas line from the street to my house?

In most cases, Xcel Energy installs natural gas service by cutting through the yard with a long blade attached to a tractor. We pull the natural gas line through the cut about 18 to 24 inches below the surface. We will consult with you in advance if boring is necessary. Typically, it takes less than four hours to install the service.

When is the best time to arrange for installation?

Once you have signed an agreement, we generally need four weeks to schedule the installation of your service. By calling early, you can avoid the fall rush, which can push the schedule out as much as eight weeks.

What billing options does Xcel Energy offer?

We offer several convenient ways to pay your bill and track your energy use. Check out the Billing & Payment page to find an option that fits your needs.

Natural Gas Contacts By Area

Brainerd Area &
Northeast Minnesota

Gerry Traut

Southern Minnesota &
Anoka and Ramsey Counties

Juan Galloway

Washington, Chisago &
Dakota Counties

Torre Heiland

St. Cloud, Northeast &
West Metro

Pete Cluever

Northwest Minnesota &
North Dakota

Kim Hoeschen

Want to save more money?

Browse our programs and rebates.

Energy Saving Tip

Have your home checked for leaky ducts, drafts around doors and windows, fireplace dampers, and other places where air might escape.

Preventing Carbon Monoxide Poisoning

Install carbon monoxide detectors and annually hire a qualified contractor to inspect your home for proper ventilation.

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