Backup Relief customers allow us to control (interrupt) their primary electric heat source during peak heating times (October - May), automatically switching to a fossil-fuel backup.
Choose the rate that best meets your needs and situation:
Energy Controlled Rate
Select the Energy Controlled Rate if your primary electric heat source is:
The Energy Controlled Rate is in effect year-round since we control your system for all 12 months.
Optional Energy Controlled Rate
If you have a heat pump used for cooling in the summer, try the Optional Energy Controlled Rate. We will only interrupt (control) your primary electric heat source and anything else wired into the meter, like a water heater, during winter (Oct - May). This includes a heat pump (heating) system. Select Optional Energy Controlled Rate if you have a heat pump used for cooling that you do not want controlled during the summer months. The heat pump will be controlled the rest of year. The Optional Energy Controlled Rate charged on this meter is lower in the winter and higher in the summer.
Note: Rates are subject to riders/adjustments (such as fuel costs), city fees, taxes and other charges where applicable. Rates may change upon approval your state’s energy agency. See rate information on your state for more details.
You can also add your electric water heater and save even more. Since interruptions may last longer than 12 hours, we recommend at least 100 gallons of hot water storage capacity.
If you have any questions regarding Backup Relief, please call 1-800-895-4999.
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