Customer Support

Income-Qualified Multi-family Energy Savings Program

Free energy-saving services for income-qualified multi-family buildings with electric customers.

Energy is a necessity for every home. We understand that the associated costs of energy use can be hard to budget and pay for. That's why we've teamed up with our program service providers Franklin Energy Services to help make your building more energy-efficient. If your building qualifies, we’ll provide customized solutions based upon your needs, to help your tenants save energy and live more comfortably.

Benefits

We offer energy-saving services to help lower your tenants’ electricity use, and save money on energy bills. Your tenants can:

  • Save on energy bills
  • Live more comfortably and affordably
  • Learn more about energy conservation

Details

Our program service provider, Franklin Energy Services will determine if your building is eligible for free energy-efficiency updates. Once qualified, an efficiency expert will arrange a visit with you and schedule the in-unit assessments to determine which improvements can be made in the individual units. Based upon the assessment results, improvement options may include:

  • Installation of screw-in LED light bulbs
  • Appliance replacements, such as refrigerators, freezers and window or wall AC units.*
  • Recycling old refrigerators, freezers and window or wall air conditioners.

How to Get Started

Contact our program service provider Franklin Energy Services to get started. They’ll determine your eligibility and schedule an appointment with you.

Franklin Energy Services
Franklinenergy.com (external link)
612-284-3663

Who Qualifies

In order to participate in the program, multi-family buildings in our electric territory must meet the following criteria (based on building size):

Additional Information

If you have questions or need more information, call us at 800-895-4999.

*Note: Appliances that are replaced through this program will continue to be the property of the original owner. For example, refrigerators owned by the building owner will continue to be property of the building owner and window AC units owned by the tenant will continue to be property of the tenant.

Energy Saving Tip

Rather than crank up your heat in the winter, keep your thermostat at a moderate level and bundle up. (Who doesn't love fuzzy slippers?)

Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.

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