We're here to help you apply for rebates, understand how the process works, and learn more about why we offer rebates. Learn more about the process and benefits below.
If we are unable to successfully process a rebate application due to missing or inaccurate information, it will be sent back to your contractor. The contractor will then have two weeks to respond with the needed information. If a participating contractor wasn’t required for this upgrade rebate, the application is returned to you instead.
NOTE: If the rebate is scanned and emailed, it is easier for us to communicate if there is a problem or issue with the application.
If the participating contractor does not respond to the initial request for corrected information, we'll need to send a letter requesting the needed information.
Once we receive the needed information from your participating contractor, the initial process will begin again. While we’ll do our best to quickly process the corrected version, please note that it may take up to eight weeks.
Why would a company that earns money by selling energy encourage customers to use less energy? The Public Utilities Commission of the state in which the rebate was processed will pay us back the revenue we lose from these energy efficiency programs if we reach the large energy savings goals set for us on a yearly basis. The result is that our rebate programs benefit you through reduced energy bills and greater comfort, the environment by reducing resource use, and us because we need to build fewer power plants and we’re reimbursed for the lost revenue.
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