Customer Support

Renewable Connect for Business - Frequently Asked Questions

Renewable Energy

Where does the renewable energy come from? Where does the renewable energy come from?
Doesn't Xcel Energy already supply a significant amount of renewable energy? Doesn't Xcel Energy already supply a significant amount of renewable energy?
What is a Renewable Energy Credit? What is a Renewable Energy Credit?

Pricing

How much does Renewable Connect cost? How much does Renewable Connect cost?
Who pays for Renewable Connect? Who pays for Renewable Connect?
What is the Fuel Cost Credit? What is the Fuel Cost Credit?
How would changes in fossil fuel prices be accommodated in the Renewable Connect program? How would changes in fossil fuel prices be accommodated in the Renewable Connect program?

Getting Started

How much renewable energy can I get through Renewable Connect? How much renewable energy can I get through Renewable Connect?
Which contract term should I choose? Which contract term should I choose?
What does it mean to be on the program waitlist? What does it mean to be on the program waitlist?
What are the benefits of Renewable Connect? What are the benefits of Renewable Connect?
How am I billed for Renewable Connect? How am I billed for Renewable Connect?
Can I participate in Renewable Connect if I rent my space? Can I participate in Renewable Connect if I rent my space?
Can I be on Renewable Connect and Time of Use? Can I be on Renewable Connect and Time of Use?
Can I subscribe to Renewable*Connect and Windsource? Can I subscribe to Renewable*Connect and Windsource?
Can I participate in Renewable*Connect and Solar*Rewards Community? Can I participate in Renewable*Connect and Solar*Rewards Community?
Can I participate in Renewable*Connect and Solar*Rewards? Can I participate in Renewable*Connect and Solar*Rewards?

Program Terms and Conditions

What are the terms and conditions of the Renewable Connect contract? What are the terms and conditions of the Renewable Connect contract?
Is there an early termination fee? Is there an early termination fee?
What if I move? What if I move?
How do I cancel my Renewable Connect commitment? How do I cancel my Renewable Connect commitment?

Energy Saving Tip

A programmable thermostat can help you save big on energy costs, adjusting the temperature when you're at work, at play, or asleep.

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May is National Electric Safety Month

Before beginning an outdoor project, be aware of overhead electric lines and keep yourself, your ladders and tools at least 10 feet away from them.

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