Customer Support

Saver's Switch FAQ

Learn More about Saver's Switch from these Frequently Asked Questions video clips

Over 16,000 business and 600,000 residential Xcel Energy electric customers use Saver’s Switch to help manage their energy use on extremely hot days.

We’ve developed a series of short video clips to answer FAQs about the operation of Saver’s Switch. These videos can help clarify what Saver’s Switch is (and isn’t), what it looks like, how it works, and the benefits for our customers and communities.

Business Commercial Clips

Remind me, how does the Saver's Switch program work again?

So I can participate at no cost to me?

Where is the device and how do I know it's working?

How does Saver's Switch interact with my HVAC system?

My AC isn't working right. Could Saver's Switch be causing problems?

Residential Commercial Clips

How do I know if I have Saver's Switch?

How to troubleshoot my AC?

Need more information?
Business customers contact our Business Solutions Center at 1-800-481-4700.
Residential customers contact us at 1-800-895-4999

Energy Saving Tip Icon

Energy Saving Tip

Set your hot water heater to no higher than 120 degrees Fahrenheit. This isn't just energy smart—it's also safer, since it reduces the likelihood of accidental burns.

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Break Ground, Not the Law

Always call 811 before digging in your yard to avoid hitting buried gas or electric lines. Not only is it the safe thing to do, but it's the law.

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