Customer Support

Saver's Switch FAQ

Learn More about Saver's Switch from these Frequently Asked Questions video clips

Over 16,000 business and 600,000 residential Xcel Energy electric customers use Saver’s Switch to help manage their energy use on extremely hot days.

We’ve developed a series of short video clips to answer FAQs about the operation of Saver’s Switch. These videos can help clarify what Saver’s Switch is (and isn’t), what it looks like, how it works, and the benefits for our customers and communities.

Business Commercial Clips

Remind me, how does the Saver's Switch program work again?

So I can participate at no cost to me?

Where is the device and how do I know it's working?

How does Saver's Switch interact with my HVAC system?

My AC isn't working right. Could Saver's Switch be causing problems?

Residential Commercial Clips

How do I know if I have Saver's Switch?

How to troubleshoot my AC?

Need more information?
Business customers contact our Business Solutions Center at 1-800-481-4700.
Residential customers contact us at 1-800-895-4999

Energy Saving Tip

Install ceiling fans to keep cool air circulating so you can turn down your air conditioner. Still, make sure to turn off your fan when you leave the room.

Gas Meter Safety

Keep your natural gas meter dry and clear of snow and ice at all times to avoid the potential for dangerous indoor natural gas buildup.

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